WordPress.org

Ready to get started?Download WordPress

Forums

Jetpack by WordPress.com
[resolved] lost all stats after deactivation (6 posts)

  1. thetechieguy
    Member
    Posted 2 months ago #

    Hi - I had to deactivate my Jetpack plugin to test something and then when I reactivated it lost all my historical stats.
    I did not change websites or url or domains not did I uninstall it - just deactivated and reactivated in the plug-in menu.

    please help as I just lost critical data!

    https://wordpress.org/plugins/jetpack/

  2. Brandon Kraft
    Happiness Engineer
    Plugin Author

    Posted 2 months ago #

    Could you post your site URL here, so I can have a look?

    If you want it to remain private, you can also contact us via this contact form:
    http://jetpack.me/contact-support/

  3. thetechieguy
    Member
    Posted 2 months ago #

    Thank you for the reply - the URL is: TheTechieGuy.com

  4. thetechieguy
    Member
    Posted 2 months ago #

    hank you for the reply - the URL is: TheTechieGuy.com

  5. thetechieguy
    Member
    Posted 2 months ago #

    Hi there - please can you help. I need to report back on the stats and I dont have any !

  6. Brandon Kraft
    Happiness Engineer
    Plugin Author

    Posted 2 months ago #

    Hi,

    I see one of my colleagues resolved everything for you. If you need anything else, please let me know.

    Cheers.

Reply

You must log in to post.

About this Plugin

About this Topic