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Lost Access to Admin Panel (7 posts)

  1. garaque
    Member
    Posted 1 month ago #

    Earlier today I was logged in and making changes to my site (DaytonPAX.com). I found a new calendar plugin to use, installed and activated it, poked around, and decided to stick with it. Then, I deleted the old calendar plugin that I had been using (AJAX Calendar). After deleting the files, rather than bringing me back to the plugins tab, I was redirected to the profile page for Admin in BuddyPress. My attempts to access the admin panel afterward were unsuccessful. I found information online (http://www.wpbeginner.com/wp-tutorials/how-to-add-an-admin-user-to-the-wordpress-database-via-mysql/) on how to regain access. Unfortunately, the problem was not solved. The new user I was directed to creat was created, but I was not able to access the admin panel through the new account. Any advice would be greatly appreciated.

  2. Tara
    Member
    Posted 1 month ago #

    I found a new calendar plugin to use, installed and activated it...

    Which plugin? Where did you download it from?

  3. garaque
    Member
    Posted 1 month ago #

    It's called "Events Manager," and I downloaded it through the "Install Plugins" section of the Admin Panel.

  4. Tara
    Member
    Posted 1 month ago #

    - Check the error logs on your server for a more specific error message. If you need help locating them, ask your hosting provider to help you with that.

  5. garaque
    Member
    Posted 1 month ago #

    I found the error log. It was empty though.

  6. Tara
    Member
    Posted 1 month ago #

    Have you tried:
    - deactivating ALL plugins temporarily to see if this resolves the problem. If this works, re-activate them individually (one-by-one) to find the problematic plugin(s). If you can't get into your admin dashboard, try deactivating via FTP or SFTP or whatever file management application your host provides. Also remember to deactivate any plugins in the mu-plugins folder. The easiest way is to rename that folder to mu-plugins-old.
    - switching to the unedited default, core-bundled Theme (such as Twenty Fourteen) for a moment using the WP dashboard to rule out any theme-specific issue. If you don't have access to your admin area, you can switch to the default theme by renaming your current theme's folder in wp-content/themes and adding "-old" to the end of the folder name using via FTP or SFTP or whatever file management application your host provides. Alternately, you can remove other themes except the default theme. That will force your site to use it.
    - resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems (because the hooks remain unless plugins completely removed or some plugins stick around in cached files. So by renaming the folder, you break them and force them inactive).

  7. garaque
    Member
    Posted 1 month ago #

    Thanks! I'll try that.

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