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Login to admin in WordPress not there (13 posts)

  1. janisrae
    Member
    Posted 1 year ago #

    Hello,

    I have seen one other person with the same issue on this forum and I tried what one of the forum members suggested. The problem is that when I go to my login page for WordPress admin panel, the page is blank. What I have tried so far is cleaning my cache and history, restarting my computer, and deleting the theme (suggested for the other person having the same problems). None of this worked as my login page is still blank. Can anyone here help with this?

    Thank you

  2. Eric Hoanshelt
    Member
    Posted 1 year ago #

    Do you have a site url we can look at to help out?

  3. janisrae
    Member
    Posted 1 year ago #

    Eric,
    Since the site is in draft mode, you won't be able to see much. http://www.legslimming.com

  4. Eric Hoanshelt
    Member
    Posted 1 year ago #

    I'm not seeing anything come up for the site nor for the admin.

    Hmm...who are you hosting with. Have you brought this to your host providers attentions?

  5. janisrae
    Member
    Posted 1 year ago #

    Eric,
    I have not brought this to my host provider's attention. I have gone into my cpanel and deleted some plugins in hopes that it would help get my site back, but no luck.

    I'm not sure why you aren't seeing anything for legslimming.com. I can see it on my computer, and I don't believe because it is cached since I have cleared the cache out numerous times recently.

    I will contact my host provider to see if there might be anything going on there.

    Let me know if you think of anything else that I might do. Otherwise, it looks like I might have to start over.

    Thank you, Janis

  6. janisrae
    Member
    Posted 1 year ago #

    Eric,

    I'm going to retype the url to see if I might be able to see anything. I did try the url from my earlier post and I see what you mean. The page is blank. So here are some retyped urls: legslimming.com
    http://legslimming.com
    http://www.legslimming.com

    Janis

  7. janisrae
    Member
    Posted 1 year ago #

    Eric,

    Okay, try the http://legslimming.com and you will see the page.

    Janis

  8. Eric Hoanshelt
    Member
    Posted 1 year ago #

    Hmmm

    I see the site now. It looks like you could have something wrong with your .htaccess file.

    http://legslimming.com/wp-login.php works but http://legslimming.com/wp-admin/ does not.

    Can you confirm that your .htaccess file is ok on your server?

  9. janisrae
    Member
    Posted 1 year ago #

    Eric,

    How do I confirm that the .htaccess file is ok?

    Janis

  10. Eric Hoanshelt
    Member
    Posted 1 year ago #

    log into your FTP of the site. Find the .htaccess file in the root folder.

    Should look something like this:

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ - [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>
    # END WordPress
  11. janisrae
    Member
    Posted 1 year ago #

    Eric,

    Thank you for your input. I have contacted the administrator of my server and he thinks it may be the Mod Security that is on the server. He's also going to check the error logs for me to see where the error may be coming from. I do believe that this is all due to some plugins that I added the day prior to this all happening. Either way, I will need to wait until I hear back from the administrator to know if it is something on the server end.

    Thank you again,

    Janis

  12. racer x
    Member
    Posted 1 year ago #

    I do believe that this is all due to some plugins that I added the day prior to this all happening.

    Anytime you have errors right after installing a plugin it is most likely be the plugin causing the error. You can rename those recent plugin files (via FTP) which will disable them.

    On that note, always make sure you research every plugin you decide to use. See how often it has been updated, see if there are many downloads of the plugin, though, few that say it is broken. There are a LOT of poor plugins out there.

  13. janisrae
    Member
    Posted 1 year ago #

    I think I've learned my lesson that not all plugins are created equal. The only thing I looked at when downloading the plugins were the number of yellow stars beside the plugin. I considered those the highest rating if they had 5 stars beside them, leading me to assume that was a good thing and that the plugin should be safe. I will need to be more thorough next time in my research.

    I did delete the plugins from my server, except for the one that I think caused the problem. That one I couldn't find on the server, which I don't understand why.

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