We have somebody in the US who wants to login into our website, but it doesn't want to work. They keep getting a “Forbidden” message and can’t get access to the site. They have tried several browsers on Mac and PC, and it didn't fix the problem.
Also, when I looked to the login logs, it didn't register a failed login recently, but they where trying this yesterday!
I have a screenshot, but apparently I can't upload a jpg on the forum?
Any thoughts on why that is happening?