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WooCommerce - excelling eCommerce
[resolved] Login fail from my-account (7 posts)

  1. techalli
    Member
    Posted 2 months ago #

    I can not login via my-account page. My regular wp-login works fine but when I use the Woocommerce login from my-account, it just refreshes the screen.

    I am using the simpatia theme. Is there a setting or function I need to add?

    https://wordpress.org/plugins/woocommerce/

  2. Patrick Rauland
    Member
    Posted 2 months ago #

    No there aren't any settings that you need to tweak. It could be something to do with your theme. Please try switching to the Twenty Twelve theme to see if the issue persists. If so, then we can rule out an issue with the theme.

  3. techalli
    Member
    Posted 2 months ago #

    Thank you Patrick. I switched themes and it seems to work ok, but I would like to keep my theme. Is there any (simple) way I can find out why this is happening?

  4. techalli
    Member
    Posted 2 months ago #

    I got it to work again by downloading and re-uploading my functions.php file.

    Also with this theme, a user can not edit my address sfrom the my account page.

  5. Patrick Rauland
    Member
    Posted 2 months ago #

    Not sure why that's happening but it definitely sounds like something is wrong with the theme. I would reach out to the theme developer.

    Would you mind marking this as resolved since it doesn't seem to be an issue with the plugin.

  6. techalli
    Member
    Posted 2 months ago #

    SUre thing. Thanks for your help.

  7. Patrick Rauland
    Member
    Posted 2 months ago #

    You're welcome! :)

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