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login details?? (2 posts)

  1. jjs1234
    Member
    Posted 1 year ago #

    Hi all

    I have a website northwestrubbishclearance.com. This website was created for me in WordPress.

    I recently appointed a seo specialist to improve the rankings. I was asked for my wordpress log in details. When I tried to log in to wordpress with my details I could not as it had been sometime since I had logged in. I was told a new password had been emailed to my email address. See below:

    "An email has been sent to the email address we have on file for you.

    If you don’t get anything within a few minutes, or your email has changed, you may want to get in touch with us - pw-reset-2011 (at) this domain."

    I have checked what email I thought the password would be sent to but it is not there. I have sent an email requesting confirmation of my email address to: [email removed - that email address is not connected with your site]

    I have heard nothing as yet, email was sent 2 days ago, and I am concerned I may have the wrong email address: [Ditto]

    Please could anyone confirm which email address I should be sending a request for confirmation of my email address to.

    Thanks - hope this makes sense!

  2. esmi
    Forum Moderator
    Posted 1 year ago #

    No one at wordpress.org. wordpress.org distributes and documents the WordPress application but has no connection with any site running that software. Try reviewing these resources instead:
    http://codex.wordpress.org/Login_Trouble
    http://codex.wordpress.org/Resetting_Your_Password
    http://www.tamba2.org.uk/wordpress/phpmyadmin/

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