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logging In / Customer Service (2 posts)

  1. boggled_mind
    Member
    Posted 1 year ago #

    Your Customer Service Sucks.

    I waisted half my Sunday not being able to login. I reset it twice, it still didn't work, then you banned my IP address from logging in because I entered it incorrectly. My emails are working perfectly and no, my caps lock isn't on. Can you please have somebody contact me to resolve the issue urgently.

    Regards,
    Frustrated Fred.

  2. WPyogi
    Volunteer Moderator
    Posted 1 year ago #

    Sorry you are having a difficult time logging in, but WordPress.ORG only provides software for self-hosted WordPress sites (if that's what your site is); and has no way to ban any logins to any WP sites. If your site is hosted on WordPress.COM, you need to contact them here:
    http://en.forums.wordpress.com/

    See this re: the difference between .COM and .ORG - http://en.support.wordpress.com/com-vs-org/

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