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Log in to wp-admin doesn't work (5 posts)

  1. janmyers
    Member
    Posted 1 year ago #

    I have even gone in to my c-panel and changed the user/pswd and still cannot log in to myurl.com/wp-admin on several sites. I have also gotten an error message when I try to preview a post that tells me I do not have permission to view the draft.

    I have tried Chrome,IE, and Firefox and still have the same problem.

    Any ideas? Thanks for your insight. (I am not a techie...when things work it's great, when they don't, I just don't know what to do.)

    Thanks!

  2. patv
    Member
    Posted 1 year ago #

    First off, are you able to login onto your admin dashboard at all? if not:
    What is the login error message that you're getting? Is it an invalid username or password?

    When you manually change the password in your cpanel, are you taking into account that passwords stored in the database are encrypted?

  3. janmyers
    Member
    Posted 1 year ago #

    No, I don't know anything about the database being encrypted. Hostgator just told me to go in and change them in one place in the database. Is there a second place for the encryption? Thanks!

  4. Krishna
    Volunteer Moderator
    Posted 1 year ago #

  5. patv
    Member
    Posted 1 year ago #

    from @Krishna's like, seems like the password is encrypted using md5. check out this crypt generator

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