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1. lalabird
   Member
   Posted 1 year ago #

   I appear to be locked out of my account. When I go to my admin page get this message:

   Internal Server Error

   The server encountered an internal error or misconfiguration and was unable to complete your request.

   Please contact the server administrator, webmaster@lalabirddesigns.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

   More information about this error may be available in the server error log.

   Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

   And when I just type in my url I get this:

   Warning: require(/home/lalabird/public_html/wp-includes/load.php) [function.require]: failed to open stream: Permission denied in /home/lalabird/public_html/wp-settings.php on line 19

   Fatal error: require() [function.require]: Failed opening required '/home/lalabird/public_html/wp-includes/load.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/lalabird/public_html/wp-settings.php on line 19

   Does anyone have any idea what might be wrong? Since I can't sign in anywhere I have no idea where to begin to fix this problem.

   Thanks for any advice!

2. Jonas Grumby
   Member
   Posted 1 year ago #

   Send that info to your hosting support. Internal Server Error means a problem with the way the server is configured. It could be a problem with your .htaccess file but beyond that it is probably something that your hosting support people would have to fix.

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