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Locked out (2 posts)

  1. katwoman
    Member
    Posted 1 year ago #

    I upgrade to the new version of WP and am now locked out of the admin area although the site is still operational.

    If i ask for a password reminder, when I click on the link and reset password it redirects to a 404 Page not found.

    I installed thw WP Better Security plugin before Christmas but didn't take the option to change the wp-admin name.

    I have now deleted the WP Better Security plugin by FTP just incase that was the problem
    I cleared the cache and cookies and reopened the browser

    Neither has made any difference.

    The site is hosted on Dreamhost so doesn't have CPanel.

    What can I do now please?

    Gill

  2. Ipstenu-DH
    DreamHost Rep
    Posted 1 year ago #

    katwoman - I don't know why I didn't get notified about this. If you're still having the problem, I can take a look at your domain and see if I can fix it for you.

    What's your URL?

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