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Challonge
[resolved] Loading infinitely after any frontend interaction (6 posts)

  1. Spike Himself
    Member
    Posted 1 month ago #

    Hi! First of all, thank you very much for this plugin!! We have been finding it incredibly helpful in automating our events.

    There is one little issue we are experiencing though; when interacting with the plugin using the sidebar widget (signing up, reporting score, etc.), after submitting the form, the page just sits there loading forever. Signing up and reporting scores does work, but on the front end it looks like nothing is happening. The popup doesn't close itself nor does it give any feedback.

    We have to repeatedly tell our users that they just have to click outside the box to close it, and that whatever they were trying to do has worked fine, which is, as I'm sure you'll understand, getting a bit annoying! :D

    Thanks again for your time and efforts!

    https://wordpress.org/plugins/challonge/

  2. zavaboy
    Member
    Plugin Author

    Posted 1 month ago #

    I will look into this issue. I may have followup questions.

    Thank you for your feedback! :)

  3. zavaboy
    Member
    Plugin Author

    Posted 1 month ago #

    Would you be so kind as to provide me with a link to your website in question?

    Thank you! :)

  4. Spike Himself
    Member
    Posted 1 month ago #

    Sure. Can I message you privately somehow?

  5. zavaboy
    Member
    Plugin Author

    Posted 1 month ago #

    Just email me: zavaboy at gmail dot com

  6. zavaboy
    Member
    Plugin Author

    Posted 1 month ago #

    As it appears to be a conflict with another plugin you are using, I don't have much of a choice but to set this issue to resolved.

    If you identify the plugin causing the issue, please let me know. I may be able to improve Challonge to play nice with the other plugin depending on the cause of the issue.

    Thank you again for all your help! :)

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