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MailPoet Newsletters
[resolved] Links in news letter don't open correct (10 posts)

  1. kriptap
    Member
    Posted 1 year ago #

    I have the latest installed, 2.1.8 I think it is. When I compose a newsletter then do a test send, then open it on an iPhone or pad, the links in the newsletter don't open correct they just go to a my site but are blank. So to clear that up, I add a post in the newsletter and under the excerpt it says read more, when you click that read more on a mobile phone/ipad it goes to the site but the post in not there, it's like its not making the jump to the post.

    http://wordpress.org/extend/plugins/wysija-newsletters/

  2. MailPoet Staff
    Member
    Plugin Author

    Posted 1 year ago #

    Kriptap, get in touch on support.wysija.com. Make sure you include your site's URL and example links so we can test ourselves.

  3. edulce
    Member
    Posted 1 year ago #

  4. Sophieflo
    Member
    Posted 1 year ago #

    I have the same problem. Did you get any answer from the support? If yes could you post it here so everybody can see it?

    Thanks,

    Sophie

  5. kriptap
    Member
    Posted 1 year ago #

    Never did get the problem fixed, I asked support but never got a resolution.

  6. MailPoet Staff
    Member
    Plugin Author

    Posted 1 year ago #

    Yikes, we're sorry about this. This ticket slipped through the cracks. Are you guys having still having this problem?

  7. MailPoet Staff
    Member
    Plugin Author

    Posted 1 year ago #

    We finally got to test it and we've been unable to replicate your issue.

    Let us know if you are still experiencing this problem are on iOS 6, and on Wysija 2.4, which came out today.

  8. Henning77
    Member
    Posted 1 year ago #

    I have this problem also using latest ios and wysija plugin.

    See the problem on iphone4 ipad2

    Every time the link goes to the subscription confirmation page

    For instance the read more link points and goes to http://www.rosatornetilund.se/?email_idB&user_id%17&urlpassed=aHR0cDovL3d3dy5yb3NhdG9ybmV0aWx1bmQuc2UvMjAxMy8wNS9tZW55LXYtMjIv&controller=stats&action=analyse&wysija-page=1&wysijap=subscriptions

  9. Henning77
    Member
    Posted 1 year ago #

    For some reason on ios device suchas as iphone and ipad the link points to http://www.rosatornetilund.se/?email_idB&user_id%17&urlpassed=aHR0cDovL3d3dy5yb3NhdG9ybmV0aWx1bmQuc2UvMjAxMy8wNS9tZW55LXYtMjIv&controller=stats&action=analyse&wysija-page=1&wysijap=subscriptions

    so the email_id seems to be strange!

    It should point to (on a regular mac pro it works):

    http://www.rosatornetilund.se/?email_id=42&user_id=17&urlpassed=aHR0cDovL3d3dy5yb3NhdG9ybmV0aWx1bmQuc2UvMjAxMy8wNS9tZW55LXYtMjIv&controller=stats&action=analyse&wysija-page=1&wysijap=subscriptions

    conclusion for some reason the devices such as iphone and ipad does not show the link properly!?

  10. Tung Wysija
    Member
    Posted 1 year ago #

    Thank you for the report and drop us at support.wysija.com.
    Let's continue to discuss in the support ticket, we probably reply more quickly.
    Cheers,

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