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[resolved] Like others, once-working Facebook Connection now broken :( (11 posts)

  1. The_Tim
    Member
    Posted 7 months ago #

    Not sure if this happened when I updated to Jetpack 2.7 or when I updated to WordPress 3.8. All I know is that up through December 10, my WordPress posts were publicizing to Facebook, but starting with the post I made on December 12, it stopped working and I've had to manually post links on FB to my posts.

    My blog: http://seattlebubble.com/blog/
    Facebook: https://www.facebook.com/pages/Seattle-Bubble/312128732096

    I haven't installed any other new plugins. I'm pretty sure things broke when I updated either WordPress or Jetpack to the latest version last week. Any help would be appreciated.

    http://wordpress.org/plugins/jetpack/

  2. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 7 months ago #

    Could you try to reset your Facebook connection as explained here:
    http://jetpack.me/support/publicize/facebook/#reconnecting-facebook

    Let me know if it helps after you publish your next post!

  3. The_Tim
    Member
    Posted 7 months ago #

    Okay I followed those directions fully, disconnecting on both the WordPress side and the Facebook side, then re-connecting everything.

    Just made a new post. It did not push to Facebook.

  4. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 7 months ago #

    I'm sorry to hear that.

    I had a look at your site's source code, and I noticed that you use 2 different plugins to handle Open Graph meta tags on your site: one of them is WordPress SEO, the other is "WPSocial SEO Booster Plugin".

    Could you try to deactivate the WPSocial SEO Booster Plugin, and try to publish again? Facebook usually doesn't do well with duplicate sets of Open Graph meta tags, and it might be why your Publicize posts were rejected by Facebook.

  5. The_Tim
    Member
    Posted 7 months ago #

    I will give that a try with the next post I make tomorrow.

  6. The_Tim
    Member
    Posted 7 months ago #

    Okay I deactivated the WP Social SEO Booster plugin, cleared all my site caches, then added a new post. It still did not publish to Facebook. This is not too surprising to me, since WP Social SEO Booster and Jetpack had been living together in peace for quite some time on my blog when everything was working.

    Again, the only things I changed between when it was working (publishing to Facebook) and not working was updating Jetpack to version 2.7 and updating WordPress to version 3.8.

  7. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 7 months ago #

    This is not too surprising to me, since WP Social SEO Booster and Jetpack had been living together in peace for quite some time on my blog when everything was working.

    Facebook recently started being a bit more strict and rejecting Publicized posts if there are duplicate sets of Open Graph meta tags in a post's <head>, or if one of the meta tags creates an error in Facebook's Debugger. Looking at your site, I still see 2 sets of Meta tags; one of them is added by WordPress SEO, the other by the WPSocial SEO Booster Plugin. It creates an error in the debugger, as you can see here:
    http://i.wpne.ws/T25p
    http://seattlebubble.com/blog/2013/12/18/affordability-improved-october-november/

    Could you give it another try, and check that the debugger doesn't return any errors?

    Let me know if it helps.

  8. The_Tim
    Member
    Posted 7 months ago #

    Yes I turned off the plugin as described, cleared all site caches, and posted. When it failed to fix the problem, I re-enabled the plugin half an hour later.

  9. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 7 months ago #

    Could you give it another try, and check that the debugger doesn't return any errors before to publish?

  10. The_Tim
    Member
    Posted 7 months ago #

    I only make one post a day so I will try again tomorrow morning and let you know.

  11. The_Tim
    Member
    Posted 7 months ago #

    Okay I tweaked the settings of the other SEO plugins to get rid of the error that the Facebook Debugger was throwing. This morning's post worked.

    Again though, I'm 99% certain that things only broke with the latest update to Jetpack and/or WordPress, and I've noticed a lot of other threads in this forum from people with similarly-timed breaks in Facebook publishing, so it still seems to me like something was changed that broke things.

    Anyway, thanks much for helping me get it working again. The Facebook Debugger link was a big help.

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