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NextGEN Gallery
Lightbox Broken (18 posts)

  1. nymills
    Member
    Posted 8 months ago #

    The Lightbox just broke with a site we just launched. It was running fine yesterday. Now it has quit running the Lightbox. Any thoughts on fixes? I've tried reuploading photos. I have about a half a dozen galleries.

    http://wordpress.org/plugins/nextgen-gallery/

  2. tizz
    Member
    Posted 8 months ago #

    What has changed since it was working?
    "Nothing" isn't the right answer :)

  3. nymills
    Member
    Posted 8 months ago #

    This was a test site that went live. We did not move the content but changed the folder name and the site URL and information. You can see the site gallery by visiting THE WEBSITE link. If you look at the gallery the photos show but not in the gallery plugin. Please let me know what we need to change in order to correct the plugin issue.

    Thank you for your help with this!

  4. tizz
    Member
    Posted 8 months ago #

    but not in the gallery plugin

    Do you mean "but not in the lightbox"?
    Change the path at Gallery -> Other Options -> Lightbox Effects -> Show Advanced Settings

  5. nymills
    Member
    Posted 8 months ago #

    Yes. The images popup but it's pulling in the full image on the screen and leaving the site page rather than running in the lightbox over the top of the website.

    I did make changes to the path. I checked the site files to see if the path was correct. It is but it's still not working correctly.

    I have the images in folders on the harddrive. Do I need to uninstall and reinstall the plugin and files?

    Any thoughts?

    Thanks!

  6. photocrati
    Member
    Plugin Author

    Posted 8 months ago #

    @nymills - Do you have an example of this so we can at least see it in the public eye? We may still need a Bug Report (http://www.nextgen-gallery.com/report-bug/ ... please reference this topic) submitted to sort out a possible solution though.

    Thanks!

    - Cais.

  7. acktacky
    Member
    Posted 8 months ago #

    I don't know if my problem is the same, but the lightbox on a site I'm working on is also not working. I believe it was working before (this is one of those projects that gets passed around a lot), but is no longer working. I tried upgrading the plugin, and that also didn't fix it.

    I think I know what the problem is, but going through the plugin I was unable to get it change.

    Then, looking at the lightbox setting, I saw that it was set to "thickbox". After changing it to pretty much any of the other lightboxes, it started working for me.

    The problem with thickbox is that it's spitting out the class as "\"thickbox\"" which is causing the thickbox to fail loading. If you change the class to be "thickbox" in the inspector, it works properly. I'll report this as a bug, but just figured I'd mention this. I don't think OP was using thickbox as their lightbox choice.

  8. nymills
    Member
    Posted 8 months ago #

    So, yes, the lightbox is not working. Here's a link - http://www.elcaribecaterers.com/gallery/photos/couples/

  9. sneakypete
    Member
    Posted 8 months ago #

    Same exact issue happening to my site, just as OP describes. Changing to lightbox/thickbox/etc does nothing, cleared my cache, disabled all other plugins... nothing seems to do it. No changes have been made on this site in 3 weeks, could it be server related?

  10. photocrati
    Member
    Plugin Author

    Posted 8 months ago #

    @nymills - Thanks for the link to the gallery you are seeing the problem on, I can see it happening there as well. Did you submit a Bug Report on this issue, yet?

    - Cais.

  11. junaid ashraf
    Member
    Posted 8 months ago #

    I have the same issue as nymills

  12. tzoanna
    Member
    Posted 8 months ago #

    same here sadly. I am using nextgen on aabc.nl and since updating it to the latest version lightbox no longer works.

    - I submitted a bug report. Any ideas on quick fixes in the meantime?

  13. tzoanna
    Member
    Posted 8 months ago #

    Update: I managed to fix this using the FAQ http://www.nextgen-gallery.com/galleries-opening-lightbox/
    In the end i even had to manually edit the database but it works again :)

  14. nymills
    Member
    Posted 8 months ago #

    Where in the database did you find success?

  15. photocrati
    Member
    Plugin Author

    Posted 8 months ago #

    @nymills - We have an unpublished "Reset" tool that has helped in some situations where more difficult to access settings can be corrected, but we generally do not release it unless we have a Bug Report (http://www.nextgen-gallery.com/report-bug/) giving us reason to.

    @tzoanna - Thanks for your update, I will be responding to your Bug Report soon.

    - Cais.

  16. nymills
    Member
    Posted 8 months ago #

    Cais - I've filed a bug report and you've sent me the Reset tool by email. The problem still remains.

  17. tzoanna
    Member
    Posted 8 months ago #

    @nymills i downloaded a database backup, and saw that indeed, because the site was set up and tested in a different location first, some entries in the database referred to the old location. I edited those entries to point to the new location (deleted the old database and uploaded the edited version) and then also used the FAQ instructions to change the settings.
    It is a bit complicated but thankfully it worked for me :)

  18. coffee_king
    Member
    Posted 8 months ago #

    Having the same problem here too with the lightbox.
    Using Firefox 25.0.1 on a Mac it works fine, but on every other browser (including Safari on an iPad running iOS 7.0.4) I have so far tried the site on the lightbox fails, it takes you to the image directly, then you press the back button of the browser and it takes you back two pages, not to the gallery page.

    Is there a solution to this yet please?

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