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Thinglink Official Plugin
Latest Upgrade - 12/11 (8 posts)

  1. houseofearnest
    Member
    Posted 1 year ago #

    I just upgraded this plug-in and my entire site went down!! I need help!

    http://wordpress.org/extend/plugins/thinglink/

  2. Thinglink
    Member
    Plugin Author

    Posted 1 year ago #

    Can you give some details of your installation. What WordPress version are you using? Which PHP version? Are there some error messages?

  3. MMrko
    Member
    Posted 1 year ago #

    houseofearnest, please update to the latest version (1.2). We encountered a serious bug in version 1.1.02 that broke the entire WP admin view. We deeply apologize for the inconvenience this issue might have caused.

    Kind regards,
    Marko
    marko@thinglink.com

  4. dmrunyon
    Member
    Posted 1 year ago #

    I'm having the same problem this morning. Updated the plugin and now I can't even log into the dashboard at all. How do I fix this?

  5. dmrunyon
    Member
    Posted 1 year ago #

    This is the error message I get:

    Parse error: syntax error, unexpected T_SL in /home/cypress/public_html/wp-content/plugins/thinglink/thinglink_shortcode.php on line 36

  6. houseofearnest
    Member
    Posted 1 year ago #

    dmrunyon - I had to go into my root folder on my hosting site and delete the plugin folder. I have yet to reinstall

  7. MMrko
    Member
    Posted 1 year ago #

    Hi dmrunyon, houseofearnest,

    We have spent the day working on fixing the broken WP plugin. For some odd reason it is still causing issues for some of our users. In my WP environment (version 3.5) the plugin (versions 1.2 & 1.3) works.

    As houseofearnest mentioned, the only way at this point is to manually disable the ThingLink WP plugin by accessing your site via FTP and removing the plugin. I'll post the instructions on how to do this as soon as I'll be able to reproduce your issue. I can only ask for your patience in this matter. I'll get back to you as soon as possible!

    Regards,
    Marko

  8. MMrko
    Member
    Posted 1 year ago #

    Hi dmrunyon,

    If the ThingLink WordPress plugin is still causing you problems, please refer to http://support.thinglink.com/thinglink/topics/issues_with_thinglink_wordpress_plugin to read how to manually remove the ThingLink plugin from your WordPress site. In case you have questions, don't hesitate to contact me at marko@thinglink.com. Thank you! :)

    Regards,
    Marko

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