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latest update login problem (5 posts)

  1. d2core
    Member
    Posted 1 year ago #

    hi

    after latest update in my blog i m not able to login using my ADMIN id all other user id's working perfectly but when i login using admin id a blank screen appear.

    Plz help me

  2. James
    Happiness Engineer
    Posted 1 year ago #

    Try manually resetting your plugins. If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via FTP or SFTP, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the Twenty Ten theme to activate and hopefully rule-out a theme-specific issue (theme functions can affect the admin panel).

  3. d2core
    Member
    Posted 1 year ago #

    thanks for quick reply james

    i already try this but when rename exiting theme nothing appear on blog a blank screen appear there

    if this problem occur becoz of theme than how can i login with different user id on the same theme it works perfectly . only problem comes when i use admin id.

  4. James
    Happiness Engineer
    Posted 1 year ago #

    Did you try manually resetting your plugins?

  5. d2core
    Member
    Posted 1 year ago #

    nope its not working

    # Via FTP or your host's control panel, navigate to the wp-contents folder (directory)
    # Via FTP or your host's control panel, rename the folder "plugins" to "plugins.hold"
    # Via FTP or your host's control panel, create new folder called "plugins"

    this

    but same problem after login blank screen. :(

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