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Some users get error loading media? (2 posts)

  1. davids1449
    Member
    Posted 11 months ago #

    Hey, I have a premium license for JW player but I seem to can't get premium support, I tried their forums but I didn't get a reply anyways here I go;

    The player will sometimes not work for mobile users mainly users from android, they get an error saying cannot load media or something along those lines, what could the problem be, it seems to happen to nearly all of my videos I think, the website is http://www.barefights.com

  2. WPyogi
    Volunteer Moderator
    Posted 11 months ago #

    They won't see your post here in any case - putting brackets in the topic line does not put your thread on the plugin's sub-forum... Please see:

    http://www.longtailvideo.com/support/forums

    And these forums do not support commercial products - please contact the developers via their site.

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