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Testimonials by Aihrus
[resolved] Just realised my Testimonial is not rotating (23 posts)

  1. K
    Member
    Posted 1 year ago #

    Hi Michael,

    I have the other post relating to testimonial not rotating, and also FAQ question 20. But still I can't seem to fix mine.

    Please help. It was previously working prior to WP updates.

    Thanks,
    Kai

    http://wordpress.org/extend/plugins/testimonials-widget/

  2. Michael Cannon
    Member
    Plugin Author

    Posted 1 year ago #

    URL?

  3. K
    Member
    Posted 1 year ago #

  4. Michael Cannon
    Member
    Plugin Author

    Posted 1 year ago #

    You've got JavaScript troubles.

    Can you enable Developer Mode in your browser, right-click on a testimonial, select "Inspect Element", and then click on the Console tab to review and resolve the JavaScript errors?

  5. K
    Member
    Posted 1 year ago #

    I can follow your instructions, but I don't anything about the JavaScript. How should I fix it?

    I didn't change anything to my website other than updating WP and other plugins.

    Please help..

  6. Michael Cannon
    Member
    Plugin Author

    Posted 1 year ago #

    I would suggest then for you to disable all of your plugins and then activate testimonials widget to ensure it rotates. Then activate one plugin at a time until testimonials widget rotation doesn't work anymore.

    In knowing this, you can skip that plugin or at least let me know to help you debug further.

  7. K
    Member
    Posted 1 year ago #

    it's the JetPack plugins by WordPress that's stopping the testimonial from rotating.

    Up until I activate JetPack, it was working perfectly.

  8. Michael Cannon
    Member
    Plugin Author

    Posted 1 year ago #

    Can you please try activating the options within JetPack one by one to help determine which it is?

    I have an earlier report about the shortcode helper being troublesome.

    Thank you for helping with this.

  9. K
    Member
    Posted 1 year ago #

    yes. it works.

    I have disabled the J-Shortcodes version: 1.405 and it works fine now.
    Thanks for figuring out the issue here.

  10. Michael Cannon
    Member
    Plugin Author

    Posted 1 year ago #

    Thank you very much for letting me know about this second confirmation. I'll do what I can to work around it now.

  11. K
    Member
    Posted 1 year ago #

    Thanks again.

  12. Michael Cannon
    Member
    Plugin Author

    Posted 1 year ago #

    I'm not able to reproduce the problem.

    How were you using J Shortcodes?

  13. K
    Member
    Posted 1 year ago #

    In plugins, it is still activated.
    However, on the left hand bottom side of the navigation bar, under J-Shortcodes, I have un-tick "[jgallery] shortcode enabled?" where it says

    "Allows to disable [jgallery] functionality.
    If you are not using [jgallery] shortcode you may disable it and save page load times. No jgallery-specific CSS and javascripts will be loaded."

    Hope that makes sense.

  14. K
    Member
    Posted 1 year ago #

    I have another question, do you want me to start another post?
    I couldn't find it anywhere on FAQs or forum here.

    Can I change my permalink? eg, http://www.mysite.com/quotes/ instead of testimonial.
    The reason is that now I'm using your widget as more a rotating inspirational quotes, but later on the track, I will use testomonial hence I want to keep /testomonial/ for later.

    Cheers.

  15. Michael Cannon
    Member
    Plugin Author

    Posted 1 year ago #

    I'd like to try and reproduce the problem so that I can fix it.

    Regarding no testimonials rotation and [jgallery'], did that page have a [gallery] shortcode in use then?

    Right now, changing the permalink isn't possible unless you custom code. However, I've added TODOs to see about doing so.

  16. K
    Member
    Posted 1 year ago #

    On the testimonial page, I don't have any jgallery code in use at all. Only on one page I've used jshortcode, and the testimonial rotation hasn't affected it. That's why I can still use jshortcode on that page, even though I have untick under the jgallery.

    what's TODOs? Is it fairly easy to change custom code for the permalink?

  17. Michael Cannon
    Member
    Plugin Author

    Posted 1 year ago #

    I'm still not able to get jshortcode to break testimonials widget rotation. I'll have to wait for somebody to keep the problem condition alive so that I can view it and try to debug.

    TODOs is "to do". The code change is quick, but then you have to keep doing it over and over for each update.

  18. K
    Member
    Posted 1 year ago #

    I can keep the problem alive if you wish. I am happy to help you out.

    Cheers. Hope you get the permalink done soon. :)

  19. Michael Cannon
    Member
    Plugin Author

    Posted 1 year ago #

    Please let me know the URL for the jshortcode and testimonials rotation issue.

    Release 2.8.1 has permalink adjustments. See screenshot 26 and FAQ 66.

  20. K
    Member
    Posted 1 year ago #

    http://www.stepstoprosper.com/new-book-coming-soon/
    This is the only button I'm using jshortcode on.
    Now that I've enabled "jgallery" under Jshortcode in wp, my testimonial rotation is not working now.

    I cannot find "Post type" tab under settings.

  21. Michael Cannon
    Member
    Plugin Author

    Posted 1 year ago #

    For "Post Type" tab, update Testimonials Widget plugin to 2.8.1.

    In checking out, http://www.stepstoprosper.com/new-book-coming-soon/, there's a 404 for http://www.stepstoprosper.com/wp-content/themes/cloriatotheme/js/jquery.flexslider-min.js and http://invitebox.com/invitation-camp/invitebox.js/?key=&jquery=false.

    I'm not seeing a blantant JavaScript blockage, so I wonder if the 404s are causing the trouble.

    Additionally, the script http://s.gravatar.com/js/gprofiles.js?ver=2013Febaa has some troubles with a TypeError.

    Also, https://s3.amazonaws.com/dropifi/js/widget/dropifi_widget_content.js?v=15 is dropping useless console information.

    In the end here, I'm not seeing a direct reason for TW rotations to stop working with J Shortcodes. I wonder if activating your plugins in a different order might get TW to work again.

  22. K
    Member
    Posted 1 year ago #

    I think the JavaScript blockage due to [jgallery] in jshortcode.
    As for jshortcode itself, the plugin is activated. And once I dis-able [jgallery], the whole TW roatation is fine and working great.

    Can I do a snapshot here and email to you?

  23. Michael Cannon
    Member
    Plugin Author

    Posted 1 year ago #

    Please do, email the link via aihr.us/contact-aihrus/.

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