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[resolved] Just not having a nice time (21 posts)

  1. bowlandwalks
    Member
    Posted 1 year ago #

    It's amazing how you mess with one little thing and it can all go tits-up.

    Last week I couldn't upload images to NextGEN, something to do with file permissions. I messed about with them a bit (and messed them up) ,I have now fixed them (with a little help from my webhosts Namesco) but now I have a couple of issues which I just can't fix. Any help is very much appreciated.

    Firstly my 'add new post' is screwed, it is missing a load of options (like switch to HTML) and is much narrower than it should be:

    http://imageshack.us/photo/my-images/13/20256651.png

    And also my toolbar has disappeared from the top and all the options have jumped in to the footer:

    http://imageshack.us/photo/my-images/14/37413358.gif/

    Any pointers you give me are massively appreciated.

  2. bowlandwalks
    Member
    Posted 1 year ago #

  3. bowlandwalks
    Member
    Posted 1 year ago #

    Oh well, time to look at downgrading to 3.4.2

  4. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    Do you have a pre-upgrade database backup? You cannot run a 3.5 database with 3.4.2 scripts.

  5. bowlandwalks
    Member
    Posted 1 year ago #

    Yay, thanks for your responses, I've been tearing my hair out. I am currently trying to download all 4gigs of my site just in case.

    @esmi - I very stupidly didn't back up my database - haven't done it this for 4 years of having the site and just skipped over it. Will never do it again.

    If need be I am prepared to do some of the work again but I suppose if I could fix my issues mentioned originally it would save me downgrading.

    @BeautyPirate thanks as well for your response. I will have a look in to this now. Do you know what tool you used?

  6. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    OK - let's get this site down to its basics. Try:

    - switching to the default theme to rule out any theme-specific problems

    AND

    - resetting the plugins folder by FTP or PhpMyAdmin (use the the latter, if you manage it).

    Then re-upload all files & folders - except the wp-content folder - from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

  7. bowlandwalks
    Member
    Posted 1 year ago #

    Esmi, thanks so much for helping, done the switch to Default Theme, and reset the plugins.
    I started copying the entire website earlier (4 gigs) so it's making me wait for that before I can replace the files. Will check back when I've done it.

  8. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    Sorry? What is 4 gig?

  9. bowlandwalks
    Member
    Posted 1 year ago #

    Sorry 4gb of data.

    I have now deleted everything and replaced it with new 3.5.1 files (other than wp-content).Just waiting on wp-admin to upload - which seems to be taking its time.

    The theme is set to default. And the plugins were reset as instructed.

    Fingers crossed.

  10. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    I'm still concerned about this 4gb of data. That can't possibly be from your old WordPress site - can it? Did you have a huge Media Library?

  11. bowlandwalks
    Member
    Posted 1 year ago #

    Yes, massive. Had all my image galleries from 5 years of walks.

  12. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    Aha! I wonder if there's any connection with the sheer amount of images and the problems you've been having. Have you checked with your hosts that you're not exceeding your hostage space or bandwidth allowance?

  13. bowlandwalks
    Member
    Posted 1 year ago #

    That's all good, I use Namesco and have a special package with them where I can pretty much use as much bandwidth as I want. Had one site that was doing 40gb a month at one point. Bowlandwalks averages about 5gb a month.

  14. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    Fairy 'nuff. Just thought it was worth checking. :-)

  15. bowlandwalks
    Member
    Posted 1 year ago #

    This little problem has made me think on for the future though :-)

    The wp-admin folder has nearly uploaded now - weirdly taken about 20mins for such a small file. I am guessing it won't be over yet though.

  16. bowlandwalks
    Member
    Posted 1 year ago #

    Ahh, done.

    I've got:
    "There doesn't seem to be a wp-config.php file. I need this before we can get started.

    Need more help? We got it.

    You can create a wp-config.php file through a web interface, but this doesn't work for all server setups. The safest way is to manually create the file."

  17. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    weirdly taken about 20mins for such a small file.

    That is rather long - to at the least. Definitely something you need to raise with your hosts.

    There doesn't seem to be a wp-config.php file.

    Did you delete your wp-config.php file? There's no such file in the WpordPress download, so it's not a file you should have dleted. do you have a backup? If not, do you know all of your database details (name, host, user, password)? If so, you can always re-recreate it from a copy of the wp-config-sample.php file. Just remember to only edit the new file in a plain text editor.

  18. bowlandwalks
    Member
    Posted 1 year ago #

    Oh-ho...

    I might have misread what you said:

    "Then re-upload all files & folders - except the wp-content folder - from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones."

    I might have copied it... Gulp.

  19. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    Don't panic. It's all fixable. If you do not know your database details, your hosts should be able to help you obtain them.

  20. bowlandwalks
    Member
    Posted 1 year ago #

    Phewwwww.... I did have a copy. The site is now back up and running, with the following things fixed.

    NextGen gallery
    Admin bar (that had disappeared)
    'Add new post' is now displaying properly

    Hopefully this thread will be useful to anyone who has similar problems.

    I've still got a lot of work to do but I am on the road to recovery. Esmi, I cannot thank you enough!

  21. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    Glad I could help and that your site is on the mend again. :-)

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