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[resolved] jQuery broken in WordPress CMS? (7 posts)

  1. emyyy
    Member
    Posted 1 year ago #

    Hi! I'm cleaning up someone's WordPress site and I need to edit the widgets... However, something is blocking these simple toggles for expanding/collapsing! This includes:
    - the navigation on the right
    - the toggles on the dashboard.
    - Quick edit won't toggle.
    - Categories tabs (All categories/most used under Post) won't toggle
    - The dropdown on the top right won't toggle
    - The screen option and help tab on the top right doesn't toggle.
    - the Visual/HTML tag DOES toggle.
    - ALSO - there is no more shadow box for the image, media, etc. panels (above the WYSIWYG)! It opens as a new page in the same browser.

    I've never encountered this issue before. I've reinstalled this website's wordpress a few times, all the plug-ins are up to date, it's the latest version of wordpress.

    Could a plug-in effect the back-end? Could something in the front-end theme effect this? Which folder should I look in for the .js script for expand/collapse, to make sure it's there?

    This should not be any different, but just in case: I am using a Mac Book Pro, and these issues are coming up on Chrome, Safari and Firefox.

    Can't wait to hear everyone's suggestions and ideas! Thanks. ♡

  2. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    Could a plug-in effect the back-end?

    Yes. Have you tried:

    - deactivating all plugins to see if this resolves the problem? If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    - resetting the plugins folder by FTP or phpMyAdmin? Sometimes, an apparently inactive plugin can still cause problems.

  3. emyyy
    Member
    Posted 1 year ago #

    Hi Esmi. Thanks for your reply. I have not yet done that, setting sometime aside for that.

    If I deactivate a plug in will I lose all my settings for that particular plug in?

    Thanks!

  4. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    If you just deactivate the plugins (as opposed to deleting or un-installing them), they should retain their settings.

  5. emyyy
    Member
    Posted 1 year ago #

    The should in italics worry me! Hahaha. I will back-up my DB again to be safe.

    Thanks esmi! I will try it this weekend and let you know.

  6. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    The should in italics worry me!

    Well, there's no accounting for badly written plugins, I'm afraid.

  7. emyyy
    Member
    Posted 1 year ago #

    Not necessarily badly written, just out of date. The previous developer had installed this: http://wordpress.org/extend/plugins/wp-post-thumbnail/

    Thanks so much esmi!

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