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jpg to bmp (3 posts)

  1. daneshjoo
    Member
    Posted 1 year ago #

    hi
    after upload jpg image to my site automaticaly it convert to bmp format,why?
    please help me

  2. Andrew
    Forum Moderator
    Posted 1 year ago #

    Have you tried:

    - deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    - switching to the default theme to rule out any theme-specific problems.

  3. daneshjoo
    Member
    Posted 1 year ago #

    hi
    I deactive all plugins and change theme to defualt but jpg image convert to bmp

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