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Jetpack won't connect all of a sudden (2 posts)

  1. shrewdaimee
    Member
    Posted 5 months ago #

    Hi, suddenly receiving the following error message when trying to connect jetpack to my wordpress.com account.

    Jetpack could not contact WordPress.com: register_http_request_failed. This usually means something is incorrectly configured on your web host.
    
    Operation timed out after 15007 milliseconds with 0 bytes received

    I use dreamhost; have never had any issues before. Please advise.

    The website in question is pinkpolkadotfood.com
    Thanks.

    https://wordpress.org/plugins/jetpack/

  2. Richard Archambault
    Happiness Engineer
    Plugin Author

    Posted 4 months ago #

    Hi! Your site doesn't appear to be connected to WordPress.com. If you still have this error message when trying to connect, can you please use Jetpack's Debugger module to send us some more information about your site?

    1) Go to the Jetpack page in your dashboard.
    2) Click on "Help" tab in the upper right side of the page and click the link for "Jetpack Debugging Center."
    3) Click the link that says "click here to contact Jetpack support."
    4) Fill in the description box and your name and email address.
    5) Click the "Contact Support" button.

    Thanks!

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