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[resolved] Jetpack subscriptions not accepting potential subscribers (2 posts)

  1. chennicole2013
    Member
    Posted 10 months ago #

    People who want to subscribe to my blog can't seem to do so. The Jetpack subscriptions was working for a few weeks for most people. Now I have more potential subscribers who can't subscribe. (Some have tried 3 or 4 times.) I reminded them to check for the confirm email and asked them to check their spam box. Still they can't subscribe. My blog is http://nickichenwrites.com/. What can I do?

    http://wordpress.org/plugins/jetpack/

  2. Richard Archambault
    Happiness Engineer
    Plugin Author

    Posted 10 months ago #

    Hi there,

    I see lots of Pending subscriptions for your site. You can ask the people who are having trouble to go to http://subscribe.wordpress.com . There they can enter their email address; an email will go to them with a link to manage their subscriptions. Alternatively, you can ask them to contact us at http://jetpack.me/contact-support/ and we'll help them out there.

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