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[resolved] Jetpack & Subscribers (8 posts)

  1. Marcihess
    Member
    Posted 12 months ago #

    I migrated over from wordpress.com and had 10 subscribers ported over. None of them are receiving notification of new posts. I have no idea what the problem is and couldn't find previous posts with this particular trouble. Can someone help me with "fixing" this, please? My site is: http://www.driftlessprairies.com Thanks so much for the help!!!

    http://wordpress.org/extend/plugins/jetpack/

  2. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 12 months ago #

    I can't seem to be able to access your site, and I couldn't find any reference to driftlessprairies.com on WordPress.com.

    Could you let me know as soon as your site is back up, so I can have a closer look at the issue?

    Thanks!

  3. Marcihess
    Member
    Posted 12 months ago #

    Jeremy -- I am a DOLT!!! It's driftlessprairies.org I switched from .com and struggle to get the fingers to type if differently. My apologies!

  4. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 12 months ago #

    Thanks! That explains why I couldn't find any info about it :)

    I checked our email logs to find out when we last sent notification emails to some of your subscribers, and it seems that they received a notification email on July 15, at 20:28 UTC.
    I can't find that post on your site, though. Did you delete it, or did you change its publishing date?

    If some of your readers didn't receive any email, could you contact me via this form and give me a few examples of the email addresses that didn't receive any notification? Do not hesitate to mention this thread in the email, so I can follow up with you.

    Thanks!

  5. Marcihess
    Member
    Posted 12 months ago #

    I have sent you a notice via the form. Thanks for your help.

  6. joelevy1309
    Member
    Posted 11 months ago #

    Hello, since setting up the Subscribers option it has been working intermitintly. Lately it doesn't appear to be notifying anyone of new posts.

    Any way to check this? http://www.competing.com

    Thanks.

  7. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 11 months ago #

    @joelevy1309 As I mentioned above, could you contact me via this form and give me a few examples of the email addresses that didn't receive any notification?

  8. joelevy1309
    Member
    Posted 11 months ago #

    @ Jeremy Thanks and sorry I missed the link to the form above. I've submitted a few examples.

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