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Jetpack stats continous load (12 posts)

  1. raphaeloo
    Member
    Posted 1 year ago #

    Since yesterday my Jetpack Stats module is loading continuously without any change. it seems like it's the "continuous scroll loop". i have to mention that I didn't install any fresh plugins or did any major changes to the website. My address is: http://www.raphaeloo.com

    http://wordpress.org/extend/plugins/jetpack/

  2. JDLauto
    Member
    Posted 1 year ago #

    I have the same issue but I did update to WP 3.5

  3. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Do you experience similar issues when looking at your Site Stats from WordPress.com home page?
    https://wordpress.com/#!/my-stats/

    Could you also try to deactivate your cache plugins, and see if that helps?

  4. raphaeloo
    Member
    Posted 1 year ago #

    Well in the end it worked by disconnecting my account and reconnecting it again. However the problem is back because I upgraded to WP 3.5

  5. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Do you see any errors when opening your browser's Javascript Console?
    http://webmasters.stackexchange.com/questions/8525/how-to-open-the-javascript-console-in-different-browsers

    If so, could you paste them here?

  6. JDLauto
    Member
    Posted 1 year ago #

    I can view my stats when I go to the link https://wordpress.com/#!/my-stats/ but the not all the stats show. It also says cant load title while plug in is deactivated. Screen shot below. There are no deactivated plugins

    http://jdlautodesign.net/wp-content/uploads/2012/12/Screen-Shot-2012-12-12-at-8.17.29-AM.png

    THis is how it looks in my backend. Just constant loop no stats show

    http://jdlautodesign.net/wp-content/uploads/2012/12/Screen-Shot-2012-12-12-at-8.32.16-AM.png

  7. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Thanks for providing the screenshots, it's very helpful.

    I forwarded the issue to our developers, and I will keep you posted.

  8. kmurraycreative
    Member
    Posted 1 year ago #

    I was having this issue, and I finally installed this plugin http://wordpress.org/extend/plugins/use-google-libraries/ - the "use google libraries" plugin - and it resolved the continuous stats load issue for me.

  9. JDLauto
    Member
    Posted 1 year ago #

    Just added it and it worked as well! Thank you

  10. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    @JDLauto I am glad to see you're all set. Do you still experience issues when viewing Stats on WordPress.com? I just had a look at them, and I don't see the error message about deactivated plugins anymore.

  11. JDLauto
    Member
    Posted 1 year ago #

    No issues at all now. Everything works as normal with the mention plugin installed

  12. jarjar08
    Member
    Posted 1 year ago #

    I had the same issue since upgrading to 3.5, I tried all other suggestions: remove and reinstall plugin, activate and deactivate + reconnect to wp.org. If you have FireBug (for firefox) installed and try to view the status, you'll see heaps and heaps of errors in the console related to JavaScript files hosted on wp.com (for the admin section).

    I installed the plugin mentioned above "Use Google Libraries" and it works now.

    Some people mention changing themes also (to the default 2012 one), but that didn't didn't work for me.

    I have WP-SuperCache installed, so I turned it off and back on just to be sure. Just for the record it was still logging stats(I could see them on wp.org even when I couldn't view them from the JetPack dashboard.

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