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Jetpack Sharing just opens new window with the post in it (10 posts)

  1. Ash
    Member
    Posted 1 year ago #

    Hello,

    This feature used to work but after upgrading to the latest version of Jetpack, the sharing buttons (facebook, twitter, linkedin) open a new window containing the post. Any ideas?

    http://wordpress.org/extend/plugins/jetpack/

  2. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Could you post your site URL here, so I can have a look?

    If you want it to remain private, you can also contact us via this contact form:
    http://en.support.wordpress.com/contact/?jetpack=needs-service

  3. Ash
    Member
    Posted 1 year ago #

  4. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Thanks!

    Did you make any changes to your .htaccess file to improve the security on your site, or do you have any security plugins currently active on your site?

    Could you also try to disable all other plugins, one at a time, in order to find out if this is caused by a conflict with another plugin?

  5. JasonBC
    Member
    Posted 1 year ago #

    I have this same issue.

  6. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    @JasonBC Like Ash did, could you post your site URL here, so I can have a look? Could you also deactivate all other plugins, one at a time, and let me know if you find a conflicting plugin?

  7. JasonBC
    Member
    Posted 1 year ago #

    Posting the link won't do much good as I can't keep a non-functioning feature like this open on the site. I have to settle with the native buttons as the facebook button there does not produce that error. Unfortunately, the native facebook button does not work either, instead of opening up a share window to add user commentary, it just simply counts a "like" on the user profile with no opportunity for the user to comment for their wall posting. It's very difficult to find support for these issue on the Facebook button. I'm not the only person with this same problem.

  8. JasonBC
    Member
    Posted 1 year ago #

    BTW, that same behavior of opening the same post in a new window also does the same thing for the G+ button when the jetpack style buttons are chosen. I was hoping this would have been fixed with the last couple of updates but no such luck.

  9. JasonBC
    Member
    Posted 1 year ago #

    In fact, when the non-native buttons are chosen, all the share links end up opening the post in a new reduced sized window, just an FYI. I'm using the Catalyst theme.

  10. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    @JasonBC I would still like to have a look at your site, even if the sharing buttons are not active. Such problems can sometimes happen when one of your plugins inserts an old version of jQuery instead of using the version bundled with WordPress core.

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