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[resolved] JetPack sent out an old post last night (15 posts)

  1. GreenPandaIM
    Member
    Posted 1 year ago #

    JetPack subscriptions emailed all my subscribers with an old post last night. I can't work out what triggered it.

    Has anyone come across this before?

    http://wordpress.org/extend/plugins/jetpack/

  2. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Could you let me know your site URL, so I can have a look?

    If you want it to remain private, you can also contact us via this contact form:
    http://en.support.wordpress.com/contact/?jetpack=needs-service

  3. GreenPandaIM
    Member
    Posted 1 year ago #

    Hi Thanks - it's hsf-litigat ionnotes.com (without the space).

    I have temporarily disabled subscriptions but can re-enable if you need me to.

  4. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Thanks! Could you let me know the title of the post that was sent to your subscribers?

  5. GreenPandaIM
    Member
    Posted 1 year ago #

    Yes, it was this post:

    hsf-litigat ionnotes.com/2012/02/01/implementation-of-jackson-reforms-put-back-to-april-2013/

    It's confusing because I can't work out what might have triggered it. I am told no one edited the post recently and there are no comments attached to it.

  6. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Thank you. That's weird indeed, because Jetpack currently only sends notifications about new posts; you can edit a post or even change its publishing date, it won't trigger any notification email if that post was already published in the past.

    Do you use any other plugins that may affect your posts' status?

    I also noticed that you use an old version of Jetpack (2.0.4). Could you try to update to the latest version of the plugin (2.1.2)?

  7. GreenPandaIM
    Member
    Posted 1 year ago #

    I'll update the plugin and enable it again to see how it goes. I'll let you know if it happens again.

    Thanks for your help.

  8. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    We checked our email logs, and it seems that this post appears twice in our database.

    Do you use any plugins that may republish your posts, or copy them?

  9. GreenPandaIM
    Member
    Posted 1 year ago #

    List of plugins installed:

      Akismet
      Disable Updates
      Executable PHP widget
      Google XML Sitemaps
      Jetpack by WordPress.com
      OPML Importer
      Deactivate
      Ultimate Coming Soon Page
      WordPress Importer

    I can only see 1 version of that post (ID:1524). I don't suppose you know the ID of the other version you have? I'll take a look in phpmyadmin.

  10. GreenPandaIM
    Member
    Posted 1 year ago #

    Only 1 version in my database (other than a revision I created this morning).

    http://octagoncreative.co.uk/temp/phpmyadmin.jpg

  11. cdmorton
    Member
    Posted 2 months ago #

    I'm having the same problem. This is REALLY embarrassing. What do I do?

    My blog is chrismorton.info. The post is http://wp.me/p37SBp-yn

  12. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 2 months ago #

    @cdmorton We're looking into the issue right now. You can follow our progress here:
    http://wordpress.org/support/topic/old-posts-being-shared-via-emailsocial-media-randomly

  13. GreenPandaIM
    Member
    Posted 2 months ago #

    This has started happening again. Any news on what's happening?

    I have disabled subscriptions on all blogs for now.

  14. moltovivacemama
    Member
    Posted 2 months ago #

    This is happening to me as well - yesterday a post from last April and this morning a post from May. It's very embarrassing and confusing for my readers. My website is http://yousignedupforwhat.com/.

  15. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 2 months ago #

    We've now fixed the issue. So sorry about the trouble!

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