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[resolved] Jetpack Publicize Suddenly Stopped Displaying Images On Facebook (17 posts)

  1. NewsCorpse
    Member
    Posted 1 year ago #

    I have been using Publicize for several weeks to post my blog entries on Facebook with no problem. A couple of days ago my posts started showing up on Facebook with the blue Gravatar logo instead of the image in the post. I haven't changed anything on my posts. However, I think there was a Jetpack update a few days ago.

    Here is a link to my blog post (note the image):
    http://www.newscorpse.com/ncWP/?p=9050
    Here is a link to that post on FB (note there is no image):
    https://www.facebook.com/NewsCorpse/posts/336984469735512
    Here is the image link from my blog post:
    http://www.newscorpse.com/Pix/FoxNews/foxnews-happy-couple.jpg

    If I enter the URL to my blog post manually on FB, the image shows correctly. When I put the blog post URL into FB's object debugger it also picks up the image correctly. It is just when Publicize posts the article to FB that the image doesn't show and instead shows the Gravatar logo.

    As I said, this problem just started a couple of days ago. Everything worked fine before that. Was there a change to Publicize in the last update that may have caused this?

    Thanks for any help.

    http://wordpress.org/extend/plugins/jetpack/

  2. mtedwards
    Member
    Posted 1 year ago #

    I have also suddenly started experiencing this. I hope it's sorted soon.

  3. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Thanks for the report. We're looking into this, and I'll get back to you as soon as I have some news.

  4. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    The problem should now be fixed.

    Sorry for the inconvenience.

  5. excited4coupons
    Member
    Posted 1 year ago #

    I'm still having the problem

  6. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Unfortunately, the posts that were published before the fix cannot be changed: the images will only start appearing again in your future Publicize posts.

  7. excited4coupons
    Member
    Posted 1 year ago #

    how long ago was the fix added ? Because I did a post 52 min ago and still was not working.

  8. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    You might have to check with your next post, as your last post was probably right around the time when we released the fix.

  9. excited4coupons
    Member
    Posted 1 year ago #

    I just did one 17 min ago and still the same thing.

  10. NewsCorpse
    Member
    Posted 1 year ago #

    Jeremy, thanks for your quick response. However, I just posted two minutes ago and I still have the same problem.

    Here is the link to my blog post (with image):
    http://www.newscorpse.com/ncWP/?p=9073
    Here is the link to the Facebook post (with Gravatar logo):
    https://www.facebook.com/NewsCorpse/posts/479492035443081

    Try again?

  11. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Thank you both! We'll keep looking, and I will keep you posted about the results.

  12. NumberOneComputer
    Member
    Posted 1 year ago #

    Hi, I still have a problem.
    Post Images in Publicize doesn't show in my Facebook page
    http://www.facebook.com/NumberOneComputer
    show my Gravatar

    some posts show my Gravatar logo I use Jetpack plugin & & you can see bottom of posts said
    [share]

    some posts with post Images I use Wordbooker plugin & you can see bottom of posts said
    [Read entire article]

    Best regards

  13. excited4coupons
    Member
    Posted 1 year ago #

    Jeremy you might want to remove resolved from this post since it hasn't been resolved. Just a thought. Thanks

  14. mtedwards
    Member
    Posted 1 year ago #

    Hi Guys,

    We just published a post as well and we are still having the same issue. I've disabled the publicize service for now.

  15. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    It should be completely fixed now. Do not hesitate to post again if you keep experiencing issues.

  16. NewsCorpse
    Member
    Posted 1 year ago #

    That seems to have done it. Thanks so much.

  17. excited4coupons
    Member
    Posted 1 year ago #

    Yes its fixed. Thank you very much for your help.

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