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Jetpack Publicize Error code: -32301 (4 posts)

  1. Gail
    Posted 7 months ago #

    Hi. I decided to set up Jetpack's Publicize module for my Facebook and Twitter accounts, but whenever I click on either of those buttons, I get this message at the top of the screen:

    Something which should never happen, happened. Sorry about that. If you try again, maybe it will work.

    Error code: -32301

    I could really use some help resolving this issue. My blog is here:


    Thanks. :)


  2. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 7 months ago #

    Jetpack and other services use a file named xmlrpc.php to communicate with your site. Unfortunately, that file doesn't seem to be publicly accessible on your site:

    If you use a security plugin that may block access to the file, you will need to configure the plugin to allow XML-RPC access.

    If you do not use such plugin, I would recommend that you contact your hosting provider and ask them if they currently block access to your site's XML-RPC file.

    Let me know if it helps.

  3. Gail
    Posted 7 months ago #


    Thanks for your response. I noticed you responded to a similar post earlier, but the error code was a little different. Can you tell me what the drawbacks would be to allowing XML-RPC access? Before I do anything, I would like to know if it would represent a security threat, etc. Thanks again!

  4. Richard Archambault
    Happiness Engineer
    Plugin Author

    Posted 7 months ago #

    Hi Gail,

    The xmlrpc file did have vulnerabilities in the past (fixed long ago), as you can read about on this very old post:


    I am not aware of any current vulnerabilities in the file. As Jeremy said, if you want to use Jetpack, access to that file abosultely needs to be available.


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