Jetpack Publicize Error code: -32301

  • Gail

    (@gail65)


    10 years, 8 months ago

    Hi. I decided to set up Jetpack’s Publicize module for my Facebook and Twitter accounts, but whenever I click on either of those buttons, I get this message at the top of the screen:

    Something which should never happen, happened. Sorry about that. If you try again, maybe it will work.

    Error code: -32301

    I could really use some help resolving this issue. My blog is here:

    http://dappledthings.me

    Thanks. 🙂

    http://wordpress.org/plugins/jetpack/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    10 years, 8 months ago

    Jetpack and other services use a file named xmlrpc.php to communicate with your site. Unfortunately, that file doesn’t seem to be publicly accessible on your site:
    http://dappledthings.me/xmlrpc.php

    If you use a security plugin that may block access to the file, you will need to configure the plugin to allow XML-RPC access.

    If you do not use such plugin, I would recommend that you contact your hosting provider and ask them if they currently block access to your site’s XML-RPC file.

    Let me know if it helps.

    Thread Starter Gail

    (@gail65)

    10 years, 8 months ago

    Jeremy,

    Thanks for your response. I noticed you responded to a similar post earlier, but the error code was a little different. Can you tell me what the drawbacks would be to allowing XML-RPC access? Before I do anything, I would like to know if it would represent a security threat, etc. Thanks again!

    Plugin Contributor Richard Archambault

    (@richardmtl)

    10 years, 7 months ago

    Hi Gail,

    The xmlrpc file did have vulnerabilities in the past (fixed long ago), as you can read about on this very old post:

    http://digwp.com/2009/06/xmlrpc-php-security/

    I am not aware of any current vulnerabilities in the file. As Jeremy said, if you want to use Jetpack, access to that file abosultely needs to be available.

    hawkeye126

    (@hawkeye126)

    9 years, 11 months ago

    Adding the allows fixed this for me

    <FilesMatch “^(xmlrpc\.php)”>
    Order Deny,Allow
    Deny from all
    #Allow from x.x.x.
    Allow from wordpress.com
    Allow from wordpress.org
    Allow from facebook.com
    </FilesMatch>

    donmanolin

    (@donmanolin)

    9 years, 11 months ago

    Hi hawkeye126

    I am having the same problem, trying to connect Jetpack to LinkedIn. The error code I’m getting is -32300

    I had already established a successful connection to LinkedIn a long time ago, but today WordPress told me there were problems. So I disconnected Jetpack from LinkedIn and tried to reconnect again, unsuccessfully.

    I am a newbie when it comes to code. Where (i.e. on which pages or security plugins) did you add the allows?

    I am using iThemes Security, Wordfence and Bulletproof Security plugins.

    Thanks,

    http://2adventurers.com

    Plugin Contributor Richard Archambault

    (@richardmtl)

    9 years, 11 months ago

    hawkeye126: interesting! does that allow from subdomains as well (like, jetpack.wordpress.com, for example)?

    donmanolin: Could you please start your own thread, as per the Forum Welcome?

    http://wordpress.org/support/plugin/jetpack#postform

    Thank you!

Viewing 6 replies - 1 through 6 (of 6 total)
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