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[resolved] Jetpack Publicize - does not work with Facebook *Page* (8 posts)

  1. Francesco
    Member
    Posted 6 months ago #

    Hi Jeremy,
    I am experiencing the same problem with the last version of the plugin (version 2.7)

    This is the link to the webiste:
    http://centrosportivocolombo.org
    This is an incriminated post:
    http://centrosportivocolombo.org/2013/12/29/commenti-pagina-di-facebook-e-sito-web/

    This is the Facebook page:
    https://www.facebook.com/pages/Centro-Sportivo-Colombo/1374812469423438

    And yes... i already unlink and re-link the account..

    Thanks in advance for the support!

    http://wordpress.org/plugins/jetpack/

  2. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 6 months ago #

    Your site seems to be properly linked to your Facebook Page, but Publicize won't work because Facebook's debugger currently detects errors on your site. You can read more about it here:
    http://wordpress.org/support/topic/experiencing-issues-with-publicize-and-facebook?replies=1
    https://developers.facebook.com/tools/debug/og/object?q=http%3A%2F%2Fcentrosportivocolombo.org%2F2013%2F12%2F29%2Fcommenti-pagina-di-facebook-e-sito-web%2F

    You should be able to get things to work again by changing your Social Meta settings in the All In One SEO plugin options.

  3. Francesco
    Member
    Posted 6 months ago #

    thx for the reply!

    the AppID mentioned in the error ( 1404774236426282 ) is related to the Facebook comments plugin. So apparently the jetpack is taking this id instead of the one that is normally using.

    in this moment i turned off the other plug-in and the link:
    https://developers.facebook.com/tools/debug/og/object?q=http%3A%2F%2Fcentrosportivocolombo.org%2F2013%2F12%2F29%2Fcommenti-pagina-di-facebook-e-sito-web%2F

    is not detecting any error and just 4 warning for the URL:
    http://centrosportivocolombo.org/2013/12/29/commenti-pagina-di-facebook-e-sito-web/

    is there any configuration that i am missing in the jetpack?

  4. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 6 months ago #

    So apparently the jetpack is taking this id instead of the one that is normally using.

    I'm afraid Jetpack doesn't have any control over the IDs used by your site, and picked up by Facebook. If this App ID returns an error when entering one of your post URLs in Facebook's debugger, I would suggest that you contact the Facebook comments plugin authors to let them know about the issue.

    is not detecting any error and just 4 warning for the URL:
    http://centrosportivocolombo.org/2013/12/29/commenti-pagina-di-facebook-e-sito-web/

    A lot of Open Graph meta tags are still missing from your site. I would recommend that you enable and configure All In One SEO's Social Meta feature to fix these warnings. Once Facebook Debugger stops returning errors or warnings, Facebook should start accepting your Publicized posts again.

  5. Francesco
    Member
    Posted 6 months ago #

    Thx Jeremy!

    I have enabled the social features of All in One SEO and now the warnings disappear.
    Just a small note, I replaced the default image with the following

    http://centrosportivocolombo.org/wp-content/uploads/2014/01/AlbaDelCentroSportivoColomboMilano.jpg

    That is clearly bigger than 200x200 but the API of facebook still have the warning that it is not correct.
    In order to make that warning disappear i added the URL of the image in the "Use Custom Field For Image". However I am not sure that I really want to do this because in the case of a new post that contain an image this warning actually works as a feature:

    Provided og:image is not big enough. Please use an image that's at least 200x200 px. Image 'http://www.francescolelli.info/imgIndexArticle/social_network.jpg' will be used instead.

    In other words Publicize replace the default image with the one contained in the post.

    Is there any other way to trigger this behavior?

  6. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 6 months ago #

    That is clearly bigger than 200x200 but the API of facebook still have the warning that it is not correct.

    I'm afraid that's a known Facebook bug:
    https://developers.facebook.com/bugs/483025408453290

    Jetpack itself has no control over the look of your posts on Facebook at the moment. All Open Graph meta tags are managed by All In One SEO, so you'll need to contact them if you have questions about the warnings reported by Facebook's debugger. However, I'm afraid they won't be able to help you with that particular warning, since it's an error with Facebook itself.

  7. Francesco
    Member
    Posted 6 months ago #

    Thx Jeremy,
    for the clarification I really appreciated your help! I added my last message for the benefit of "future googlers" that may run into the same problem.

    My point was a bit different and, maybe a bit out of topic. It was more one the line of a feature request like: "would be possible to implement a check box in Publicize where we can specify to publish the image XYZ contained in the post?"

  8. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 6 months ago #

    would be possible to implement a check box in Publicize where we can specify to publish the image XYZ contained in the post?"

    You can do that when using Jetpack's Open Graph meta tags; if you define a Featured Image, Jetpack will use it as Open Graph Image tag, and Facebook can then use that image when building the post preview.

    I don't know how All In One SEO works, though, so I can't tell you if they've implemented a similar issue. I would suggest that you ask them directly.

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