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[resolved] Jetpack Post By Email (28 posts)

  1. jamiers
    Member
    Posted 1 year ago #

    This is driving me crazy. I really want to use the Post By Email feature within Jetpack and I have generated by private email address through WordPress.com. I have sent mail to the address from a couple different accounts, and it never comes into my private WordPress web site (either in pending or actually posted).

    What could I be doing wrong? Anyone have any ideas on where to start?

    I see some other Post by Email posts, but they aren't related (I think).

    Jamie

    http://wordpress.org/extend/plugins/jetpack/

  2. Bluedepth
    Member
    Posted 1 year ago #

    I have the exact same problem. If I find a solution I'll post what I find.

  3. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Could you post your site URL here, so I can have a look?

    If you want it to remain private, you can also contact us via this contact form:
    http://en.support.wordpress.com/contact/?jetpack=needs-service

  4. Bluedepth
    Member
    Posted 1 year ago #

    Http://www.windchilde.com/bluedepth

    I also had a previous issue with Jetpack connecting to WordPress.com, but it looks as though iPage fixed it because Jetpack works as it always has... Just mention it since you might have seen my site before in that other ticket... :)

    Thanks

  5. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Could you try to use Post By Email again, now that your connection issue is fixed?

  6. mlazopoulou
    Member
    Posted 1 year ago #

    Same problem here as well. I have used different email accounts but no luck with the post via email option.
    My account seems to be successfully connected to my wordpress.com.

    Any suggestions?

    Thank you

  7. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    @mlazopoulou I replied to your email.

  8. mlazopoulou
    Member
    Posted 1 year ago #

    Has anyone managed to make this work? I've tried all the troubleshooting suggestions from here

    I've connected and disconnected from wordpress.com and also I have regenerated the email address but no luck at all!

    Any other suggestions?

    Thank you!

  9. Bluedepth
    Member
    Posted 1 year ago #

    I've tried since I got my Jetpack working with WordPress.com (thanks to iPage, gah) from my wmich.edu account, my gmail.com account and my windchilde.com account and not a single test post has appeared on my blog. :/

  10. mlazopoulou
    Member
    Posted 1 year ago #

    all the other jetpack features are working on my blog (such as subscribe via email to this blog etc) so this means that I am connected to the service! However the most wanted feature (post via email) is dead for some reason.... :-(

  11. mlazopoulou
    Member
    Posted 1 year ago #

    i've tried everything...
    Even a vanilla installation of wordpress! I am connected to wordpress.com as I'm able to use the sharing buttons (publisize) and the stats.
    My wordpress installation is public.

    No luck though with the post by email. I think it is the only thing that is not working on jetpack!

    Help please!

  12. mlazopoulou
    Member
    Posted 1 year ago #

    Feels like I'm talking to my self but maybe I will help somebody else as well!

    Solution found!

    on my server I have changed the default PHP version from 5.2 to 5.3

    It works!

  13. Bluedepth
    Member
    Posted 1 year ago #

    I can confirm that changing the default PHP version from 5.2 to 5.3 has worked for me also. The system does not send me a confirmation email that it was posted, but the post does arrive properly on my blog.

    Any chance that this little bit could be included as a requirement on the Post By Email instructions?

    Thanks!

  14. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Any chance that this little bit could be included as a requirement on the Post By Email instructions?

    WordPress requires PHP version 5.2.4 or greater, so you shouldn't run into issues if your server uses a greater version. Is it possible that your server used PHP 5.2.3 or an earlier version?

  15. mlazopoulou
    Member
    Posted 1 year ago #

    @Jeremy I am running at least 8 installations of wordpress on the server and they were running absolutely fine with the previous settings... so it wasn't something obvious for me.
    Also in your email you mentioned
    - that I wasn't connected ( I was because all the other features were working)
    -that it didn't work because the blog was private (on one of the blogs that I was trying to make it work) Im using private wordpress plugin, but it worked as soon as I've made this change to the server.

    On this page it says

    A web host that uses PHP 5. Jetpack follows the WordPress host requirements.

    So because wordpress was running fine I didn't check the link.

    Hope this helps
    M

  16. Bluedepth
    Member
    Posted 1 year ago #

    iPage just says 5.2, it doesn't break it down any further than that. Much like miazopoulou, everything else worked just fine on all the WP.org blogs I run so I didn't even give it any thought. But going to 5.3 did the trick and eliminated the guesswork for which sub-version of 5.2 was actually in play. If I were a user, I'd prefer a little fibbing and read "Only works with PHP 5.3" that way I knew I didn't have to email my host back and forth asking picky questions. *shrug*

  17. mhdaz
    Member
    Posted 1 year ago #

    Question for @mlazopoulou

    According to my cpanel, my server is running PHP version 5.3.21
    However, I still can't get Jetpack's post by email to work

    Is there somewhere in my WordPress set-up I can go to set the default version...or someway to be sure my server is running what it says it's running?

    Hoping your fix can work for me, too, just not sure how to implement it

  18. gkourakos
    Member
    Posted 1 year ago #

    Hi,

    Is there a way as an administrator to authorize other users (authors) to post via e-mail?

    On my profile page there is a generate e-mail address button but there isn't such a button to all the other users.

    Thank you.

  19. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Is there a way as an administrator to authorize other users (authors) to post via e-mail?

    Once you activate the Post By Email module, all registered users with publishing privileges will be able to use Post By Email. They will see a button mentioning "Enable Post By Email" on their profile page.

    If you do not see such button, could you contact us via this contact form so we can have a closer look?
    http://jetpack.me/contact-support/

    Thanks!

  20. kevinfraser
    Member
    Posted 1 year ago #

    Can't seem to get Jetpack Post via email to work. It worked the first time I tried it, but then next time didn't work anymore. Not sure why.

    Have tried multiple times, ways, accounts, connect/enable toggling, clearing cookies, different machines, browsers, IP addresses, networks, etc. Is there something I can delete -- a file or value in the MYSQL database perhaps? That will reset to the "out of the box" condition for WordPress that let it work the first time?

    PHP v 5.3.26

  21. kevinfraser
    Member
    Posted 1 year ago #

    Never mind - unlinked and relinked. Now it works again.

  22. jahbini
    Member
    Posted 1 year ago #

    I had many hassles with getting e-mail posting to work through Jetpack. I like the markup it allows so I'll likely keep it. However:

    It kept losing embedded images with plug-ins: photostream-sync (v1.0.3) and/or Secure HTML5 Video Player (v 2.5) -- But it was not so much as that, it seemed that just the number of plug-ins might be a problem. (memory limits?)

    Also, sometimes, the issue was with the jetpack server dropping something: I would get a nice e-mail mentioning the failure, but that was not much help in debugging or recovery. This bug is non-deterministic. As Miracle Max said: "Have fun storming the castle, kids."

    Keep up the Great Work!

  23. mwhoyle
    Member
    Posted 1 year ago #

    Jeremy, can you clarify what you mean by "all registered users with publishing privileges" in your previous post? Does that mean all users with privileges on the WordPress site in question?

    We have a WordPress site and are trying to get the post-by-email feature of JetPack working, too. I have an account on WordPress.com and was able to enable JetPack on our site and generate a publishing-by-email email address, but it seems I'm the only one who can use it. Or is that behavior by design?

    Thanks for the help. WordPress rocks.

    Matt Hoyle

  24. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    can you clarify what you mean by "all registered users with publishing privileges" in your previous post? Does that mean all users with privileges on the WordPress site in question?

    That's exactly it. If you go to Users > All Users in your dashboard, everyone in that list who is not a "Subscriber" will be able to use Post by Email.

    However, they'll need to link their account to their own WordPress.com account to be able to use that feature. If they go to their Profile page, they'll see a notice inviting them to do so:
    http://i.wpne.ws/QSQv

    Once they've connected to WordPress.com, they will be able to use Post By Email, as well as the Toolbar Notifications module if you have activated it on your site.

  25. mwhoyle
    Member
    Posted 1 year ago #

    Ah. Gotcha. The way the documentation reads, it sounds as if anyone who has the address can post... (and that's all that need happen)

    http://jetpack.me/support/post-by-email/

    Appreciate the help.

  26. mwhoyle
    Member
    Posted 1 year ago #

    Don't mean to sound critical. (really) Just noticed that.

  27. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    The way the documentation reads, it sounds as if anyone who has the address can post... (and that's all that need happen)

    Well, that's also correct. But I would really recommend against sharing your own Post by Email address with anyone. Doing so would be like sharing your log in credentials with someone: they will then be able to publish in your name.

    I would recommend that you let each registered user use their own Post by Email address instead. This way, you keep control over your own PBE address, and no one will be able to publish a post in your name.

  28. tom coady
    Member
    Posted 10 months ago #

    Thanks Jeremy
    While I understand the need for individual email addresses I have to say it's slightly counter intuitive to require log-in to obtain these addresses as the kind of users I have will only post by email and refuse to login to the beautifully intuitive backend of WordPress :(

    Please enable obtaining this address from Admin view, thanks!

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