Posted 6 months ago #
For some reason, I am not able to view my Jetpack WP stats page. It keeps giving me an error message. Even on the Dashboard there is no Site Stats to cick on. When I try to View JetPack WP stats dashboard I get this error message?
You do not have sufficient permissions to access this page.
I am not a programmer so what is the easiest way to fix this so I can see my daily stats?
Posted 6 months ago #
I am receiving the same error and tried resetting WP account password then reconnecting to wp.com, and reinstall with connecting to account with no luck. Anyone?
Posted 6 months ago #
Jetpack was broken earlier due to an upgrade. Hopefully they fix it soon. In the meantime it shows the drawback to such a behemoth plugin and how reliant we are upon it when it breaks. Definitely food for thought and if I'll keep using it in the future.
Posted 6 months ago #
I am also having this issue. I trust they will fix it quickly. I will cut them some slack for having such an awesome suite of tools for free... but I really miss my site stats :(
Posted 6 months ago #
OK found solution
Deactivate all your plugins, re-activate Jetpack only, then connect.
After you get it all working right reactivate the rest of your plugins.
Good luck.
Posted 6 months ago #
Tried your solution but after re-activating Jetpack got the following error:
Warning: require(/var/www/vhosts/skepticsonthe.net/httpdocs/wp-content/plugins/jetpack/modules/twitter-widget.php) [function.require]: failed to open stream: No such file or directory in /var/www/vhosts/skepticsonthe.net/httpdocs/wp-content/plugins/jetpack/jetpack.php on line 755
Fatal error: require() [function.require]: Failed opening required \'/var/www/vhosts/skepticsonthe.net/httpdocs/wp-content/plugins/jetpack/modules/twitter-widget.php\' (include_path=\'.:\') in /var/www/vhosts/skepticsonthe.net/httpdocs/wp-content/plugins/jetpack/jetpack.php on line 755
Any ideas?
Posted 6 months ago #
It worked for me. Thanks!
Posted 6 months ago #
txhoudini, see if you can locate that file on your server. It's possible (though unlikely) the upgrade didn't go well in your case. I'm not sure about mine because I actually reverted to an older version then manually removed all of Jetpack and then added it back manually. Cool domain name though, it's very ... skeptical!
Posted 6 months ago #
Okay, figured it out. I uninstalled Jetpack completely, disabled all plugins, installed and signed in and enabled all plugins - still no go.
Went through plugins one by one. The culprit was Viper007Bond's "Dashboard: Scheduled Posts". Keeping that one disabled makes everything work perfectly.
Thanks for the help guys.
Posted 6 months ago #
Followed e7's recommendation of:
OK found solution
Deactivate all your plugins, re-activate Jetpack only, then connect.
After you get it all working right reactivate the rest of your plugins.
Good luck.
Stats starts working again and shows up in menu.
Posted 6 months ago #
Gone again :(
Posted 6 months ago #
I was also figured it out, for it was Dashboard: Pending Review plugin from Viper007Bond
However if you are using any of the from Viper007Bond just disable it along with Jetpack and first clear your cache and then activate you just pack plugin and configure you wordpress stat option..
Now everything is just perfect..
Posted 6 months ago #
I read through many users suggestions. So far, nothing has worked. My stats are still missing. Need help!
Posted 6 months ago #
I am having the same problem. Deactivated all plugins, activated Jetpack and connected to WordPress.com. Everything was fine. Reactivated my plugins and back to not having sufficient permissions and the stats disappear. I have discovered that hitting the reload button on Firefox brings the stats page up, after receiving the permissions error.
Posted 6 months ago #
Same problems here. Disabling all plug-ins and enabling JetPack did not work here.
Posted 6 months ago #
Had the same problem.
Disabled all plugins, added one by one, till the following plugin caused Site Stats to stop working - "Kimili Flash Embed":
http://kimili.com/plugins/kml_flashembed
Posted 6 months ago #
Disabled all plugins, added one by one, UNTIL "Events Manager" killed the Site Stats. Disable Events Manager and alls well. Hope JETPACK is on this - so many useful plugins are conflicting with it that it can't be the fault of the other plugins.
Posted 6 months ago #
Yeah I also discovered some issues with my plugins and gave up on using wp-spamfree after many years of usage in the process. It seems like this Jetpack revision is definitely playing havoc with other plugins. I don't think this is how a production release should go for such a major plugin.
Posted 6 months ago #
Tried to deactivate and reactivate. Stats work with all other plugins off. Of course, I need these other plug-ins as they run the blog.
Posted 6 months ago #
Reverted to the earlier version and all seems ok. Wish the new one came with a beta tag (or was offered a beta test by email) to see if it would have worked.
Posted 6 months ago #
How do you revert back to the previous version?
Posted 6 months ago #
I deleted my Jetpack folder and uploaded the old version found here:
Posted 6 months ago #
If I delete the Jetpack, it will delete my previous data. Correct? Thanks for replying back.
Posted 6 months ago #
Jetpack is breaking when activating WP-Testimonials. Guess it is back to older version of Jetpack.
Posted 6 months ago #
I deleted the actual folder via FTP and then uploaded the older version via FTP - I didn't delete through WP-Admin. My old stats do show up but I did have to reconnect to WordPress.com with a username and password with the older version. Not sure if this would work for everyone but it did work for me.
Posted 6 months ago #
Yep, go back to the previous version, at least it works. :)
Posted 6 months ago #
I'd like to go back to just WordPress.com Stats - has anyone reverted to that and have their stats maintained after using JetPack?
Posted 6 months ago #
Using previous version 1.1.3 and works fine. Even with deleting jetpack the stats remain in tack so no worries on loosing data.
Posted 6 months ago #
I tried going back to WordPress.com Stats but that does not work. It says something about my account (same account used in JetPack) is not authorized to access the account. So, I'm back to JetPack 1.1.3 and just using the stats plug-in there.
Posted 6 months ago #
Looks like there is a new version out 1.2.1 - anyone try it yet and did it solve your problems?
1.2.1
Bug Fix: Ensure Site Stats menu item is accessible.
Bug Fix: Fixed errors displayed during some upgrades.
Bug Fix: Fix inaccurate new modules "bubble" in menu for some upgrades.
Bug Fix: Fix VaultPress detection.
Bug Fix: Fix link to http://jetpack.me/faq/
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