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Jetpack Plug-in Causing Fatal Error (3 posts)

  1. kalu6
    Member
    Posted 11 months ago #

    After updating to Jetpack 2.3.3 I get:

    Plugin could not be activated because it triggered a fatal error.

    Warning: require_once(/home/vol14_1/byethost17.com/b17_13241641/theunofficialheatherleablog.org/htdocs/wp-content/plugins/jetpack/class.jetpack-client.php) [function.require-once]: failed to open stream: No such file or directory in /home/vol14_1/byethost17.com/b17_13241641/theunofficialheatherleablog.org/htdocs/wp-content/plugins/jetpack/jetpack.php on line 38

    Fatal error: require_once() [function.require]: Failed opening required '/home/vol14_1/byethost17.com/b17_13241641/theunofficialheatherleablog.org/htdocs/wp-content/plugins/jetpack/class.jetpack-client.php' (include_path='.') in /home/vol14_1/byethost17.com/b17_13241641/theunofficialheatherleablog.org/htdocs/wp-content/plugins/jetpack/jetpack.php on line 38

    I tried deactivating all plug-ins and then activating Jetpack that did not work.

    Please provide detailed, step-by step resolution. I know a bit about computers but am finding WordPress to be very complicated, so a "first go to filezilla, click on explanation would be perfect. Thanks in advance.

  2. Jonathan Dingman
    Member
    Posted 11 months ago #

    Did you try deleting the plugin, then re-installing it entirely?

  3. kalu6
    Member
    Posted 11 months ago #

    Yes, Jonathan, thanks. This is what happens when I try to reinstall Jetpack (after having deleted it completely):

    Could not copy file. /home/vol14_1/byethost17.com/b17_13241641/theunofficialheatherleablog.org/htdocs/wp-content/upgrade/jetpack.tmp/jetpack/_inc/gallery-settings.js

    and then I continue to get the same fatal error message.

    I am definitely not smart enough for WordPress...

    I do not know if this has anything to do with anything, but while I am trying to resolve the Jetpack issue, I was trying to use Jetpack Lite. I get this error message:

    Jetpack lite could not contact WordPress.com: register_http_request_failed. This usually means something is incorrectly configured on your web host.

    Operation timed out after 5000 milliseconds with 0 bytes received

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