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Jetpack by WordPress.com
[resolved] Jetpack not visible (3 posts)

  1. Passenier
    Member
    Posted 1 year ago #

    Hi, I want to use jetpack on my site.. but when I install the plugin it gives me the following warning:

    Installing Plugin: Jetpack by WordPress.com 2.2

    Downloading install package from http://downloads.wordpress.org/plugin/jetpack.2.2.zip…
    Unpacking the package…
    Installing the plugin…
    Destination folder already exists. /home/*****/domains/****.nu/public_html/wp-content/plugins/jetpack/
    Plugin install failed.

    Why can't I see the jetpack menu?

    http://wordpress.org/extend/plugins/jetpack/

  2. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Could you delete the plugin files by accessing your site via FTP, or through the plugin screen?
    http://codex.wordpress.org/Managing_Plugins#Uninstalling_Plugins

    Once you have deleted the plugin files, try to download and install Jetpack again.

    Let me know if this helps.

  3. Passenier
    Member
    Posted 1 year ago #

    Thanks, that worked perfectly!

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