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[resolved] Jetpack not tracking new subscribers/followers (2 posts)

  1. nons1440
    Member
    Posted 9 months ago #

    Hi,

    I'm a little late coming to the game on this thread, but I'm having the same problem as those in a previous forum thread entitled "New Blog Subscribers Not Showing Up". I started a new thread for my question because that original thread has been marked as resolved.

    So here's my problem; once I moved to a self-hosted WP.org blog, I'm not seeing my old subscribers/followers on the new WP.org blog, plus I'm not getting any new subscribers/followers, which is odd, b/c I used to get several a day, and then all of a sudden...nothing. BTW, I use Jetpack for all my site stats on my WP.org blog.

    My old blogsite is http://stacydymalski.wordpress.com and my new one is http://www.nonsensetomomsense.com, and I'm using JetPak on my new WP.org site to track site stats.

    I actually made the switch a year ago last June, and I've been putting up with this problem for quite a while, until I stumbled upon the resolved "New Blog Subscribers Not Showing Up" forum thread.

    I see from that thread, that new followers may be signing up via my old WP.com blog (it's still public) and that the solution to this is to make the old WP.com private via Settings. I'm reluctant to make my old WP.com site private b/c it's also redirected to http://www.nonsensetomomsense.com URL and I'm worried that making my old wp.com private will somehow screw up public access to my new wp.org site. Does that make sense?

    Any help is much appreciated.

    Thanks!

    http://wordpress.org/plugins/jetpack/

  2. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 9 months ago #

    Once I moved to a self-hosted WP.org blog, I'm not seeing my old subscribers/followers on the new WP.org blog

    I see my colleague Karim already took care of that for you in the WordPress.com forums:
    http://en.forums.wordpress.com/topic/not-seeing-new-blog-followerssubscribers?replies=3

    I'm not getting any new subscribers/followers

    I just tried to subscribe to your site, and received the confirmation email immediately. You should now see me in your list of subscribers. I don't see any issues there.
    When you moved from WordPress.com to the self-hosted version of WordPress, your blog stopped appearing in the WordPress.com topic pages, which might explain why the signups are not as frequent as they used to.

    I'm reluctant to make my old WP.com site private b/c it's also redirected to http://www.nonsensetomomsense.com URL and I'm worried that making my old wp.com private will somehow screw up public access to my new wp.org site. Does that make sense?

    Rest assured, making your WordPress.com site private won't affect the redirection from your old WordPress.com blog address to your new site. It won't make the new site private either. You can go ahead and make the changes right now.

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