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[resolved] Jetpack disables Ajax buttons and links in Admin Console (5 posts)

  1. miloandrew
    Member
    Posted 1 year ago #

    Hello,

    Activating jetpack Version 2.1.2 seems to mess up the ajax calls on the New Post page, making the "Add Media" and "Edit" buttons under "Status", "Visibility" and "Publish" options inoperable.

    Disabling Jetpack fixes the issue.

    I suppose it could be a conflict with another plugin, but none of the other plugins create the problem until Jetpack is added and a wordpress.com account is logged in to. Activating jetpack and NOT logging in doesn't cause the problem.

    What info can I give to help diagnose?

    List of other plugins used:

    Akismet
    Category Sticky Posts
    Cleaner Gallery
    Enhanced Recent Posts
    Front Page Category
    GTranslate
    Hulu Embed
    Kimili Flash Embed
    Shareaholic
    Viper's Video Quicktags
    wp-jquery-lightbox
    WP to Twitter

    Thanks very much,
    Andy

    http://wordpress.org/extend/plugins/jetpack/

  2. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Could you post your site URL here, so I can have a look?

    If you want it to remain private, you can also contact us via this contact form:
    http://en.support.wordpress.com/contact/?jetpack=needs-service

  3. miloandrew
    Member
    Posted 1 year ago #

    Sure thing!

    Its http://www.animationinsider.com

    We installed the latest update and still had the problem, so we have again uninstalled it.

    Thank you so much for the reply! Sorry for the delayed response!

    Kindest regards,
    Andy

  4. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    I didn't see any javascript errors on your site. Could you check for errors in your dashboard, when trying to click on "Add Media"?

    You can find out how to look for Javascript errors here:
    http://webmasters.stackexchange.com/questions/8525/how-to-open-the-javascript-console-in-different-browsers

  5. miloandrew
    Member
    Posted 1 year ago #

    Actually, we removed all other plugins and found a set that seems to work with JetPack. If we run into this again I'll look at the JS errors as you've advised.

    Thank you so much for the help!

    Cheers,
    Andy

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