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[resolved] Jetpack Contact forms are broken after 2.0.4 update (21 posts)

  1. orthopaedicsplus
    Member
    Posted 1 year ago #

    Since the 2.0.5 update of jetpack on wordpress 3.5 the contact forms have lost proper alignment.

    The problem was not there with previous version.

    Also the blog looks distorted on mozilla firefox. the images looks big and distorted on mozilla firefox after the latest update.

    Please help me to solve the issue... i am not a php or wordpress pro.

    Thanks.

    http://wordpress.org/extend/plugins/jetpack/

  2. sanuja.com
    Member
    Posted 1 year ago #

    I used to have the same problem; shifted outlines; http://sanuja.com/blog/exams/

    I fixed it with a custom CSS and after the update, I lost the CSS info and problem came back. Please help us and OP, you are not the only one having this problem. This is a known issue since last few updates at least for my theme.

  3. markslang
    Member
    Posted 1 year ago #

    Jetpack 2.0.4 also broke part of a form generated with Formidable Pro forms plugin on my site "http://busacad.org/pre-enrollment/". I have disabled the Jetpack and everything is working again. This is the second time I have had problems with Jetpack interfering with layout. Something about the way CSS or Javascript is handled in Jetpack 2 later editions seems to be prone to interfere.

  4. Wudman
    Member
    Posted 1 year ago #

    I have this issue and it really bites since I had merged my sites from another contact form plug in. The hope was that Jetpack with it's increasing functionality would reduce the workload associated with updates.

    Alas that has not been the case and stuff like this makes me wonder if I have thrown in with the wrong team. Makes me want to add a follow up to my nice write-up of a then functional JetPack.

    As it is I will start reverting my sites back to Contact Form 7 that works and then start looking for alternatives that play nice with the rest of the WordPress community.

    Oh the irony of it all, JetPack not playing nice with the rest of the WordPress community!

    In the meantime I am voting this "not working" until proven otherwise.

  5. Mydailyrants
    Member
    Posted 1 year ago #

    Hey i'm having a problem with the form as well I can post it but it looks distorted, i'm running the P2 theme I think the css is messed up here is the link http://mydailyrants.com/contact-us/

    I have tried a reinstall, I have deactivated all add-ons, however the comment field is messed up

  6. orthopaedicsplus
    Member
    Posted 1 year ago #

    yes i have similar problem as everyone else on my site too... http://orthopaedicsplus.in/contact-us

    this started after 2.0.3 update of jetpack, its there on all the themes... i tried a number of themes.

    do someone has any solution to this problem?

    Thanks..

  7. Mydailyrants
    Member
    Posted 1 year ago #

    Orthopaedicsplus, i know how you feel its literally the last thing i need to do before launching my website

  8. Paul OFlaherty
    Member
    Posted 1 year ago #

    Bumping this, having the same issue across multiple sites using multiple themes. All contact forms look borked. Here's one example on a site I'm working on - http://pinnaclebrainandspine.com/dev/appointment and here's another http://pauloflaherty.com/contact/

  9. fernanda381
    Member
    Posted 1 year ago #

    Did anyone get a solution to this??? I am having the same problem.

  10. fernanda381
    Member
    Posted 1 year ago #

    Here are my forms completely messed up...

    http://www.fernandaabarca.com/sweets/contact/
    http://www.fernandaabarca.com/sweets/place-an-order/

    Really frustrating.. as I need these to work!!! Please help me !!!

  11. orthopaedicsplus
    Member
    Posted 1 year ago #

    There is a workaround by using custom css

    here are the details... http://wordpress.org/support/topic/contact-form-field-width

    it corrected the contact form at my site http://orthopaedicsplus.in/contact-us/

    hope it help other members with same problem

  12. Christopher Finke
    Design Engineer at Automattic
    Plugin Author

    Posted 1 year ago #

    This problem (which was a conflict between the Contact Form and the VideoPress shortcode) has been fixed for Jetpack 2.1 (http://plugins.trac.wordpress.org/changeset/647091)

  13. Paul OFlaherty
    Member
    Posted 1 year ago #

    Thanks Christopher. Much appreciated.

  14. Wudman
    Member
    Posted 1 year ago #

    I am looking forward to this update especially since I am heavily vested in client and personal sites using various components of Jetpack. I have actively supported JetPack in my blog and directly by suggesting it to clients, espec.
    I use Catalyst, but see the dysfunction in other themes as well.
    Thank you for the update.

  15. dorde
    Member
    Posted 1 year ago #

    After update 2.1, my contact form looks very ugly :(
    Now I'm using old code for form:
    [contact-form-7 id="X" title="Contact form X"]
    I hope it will be fixed soon...

  16. Christopher Finke
    Design Engineer at Automattic
    Plugin Author

    Posted 1 year ago #

    dorde: Did you previously use any of the workarounds? If so, can you try disabling them?

    If that doesn't work, what is a URL of one of your pages with an ugly contact form?

  17. dorde
    Member
    Posted 1 year ago #

    Thank you for fast reply Christopher.
    Everything was fine before update to 2.1.

    I just fixed a problem with acrombez's custom css code http://wordpress.org/support/topic/contact-form-field-width?replies=8

    This is my contact page http://aedorde.com/contact it's fine now.
    If you want I can remove temporarily css code to show how it looks without custom css.

    All the best!

  18. Christopher Finke
    Design Engineer at Automattic
    Plugin Author

    Posted 1 year ago #

    dorde: If you can temporarily remove the Custom CSS and revert to the standard contact form shortcode, I'll take a look.

  19. Wudman
    Member
    Posted 1 year ago #

  20. dorde
    Member
    Posted 1 year ago #

    Christopher, check it now http://aedorde.com/contact without custom css.
    It's with this code:
    [contact-form][contact-field label='Name' type='name' required='1'/][contact-field label='Email' type='email' required='1'/][contact-field label='Website' type='url'/][contact-field label='Item Purchase Code' type='text'/][contact-field label='Comment' type='textarea' required='1'/][/contact-form]
    And screenshot just in case: http://img59.imageshack.us/img59/2247/cf2dy.jpg (that's what I called ugly in my 1st post here)

    And this is screenshot http://img14.imageshack.us/img14/1904/cf1l.jpg with this code:
    [contact-form-7 id="623" title="Contact form 1"]
    It is fine if I change
    $atts .= ' cols="40"'; // default size
    to
    $atts .= ' cols="100"'; // default size
    in this file wp-content/plugins/contact-form-7/modules/textarea.php
    but with jetpack form looks much better.

    Please let me know when you check it :)

  21. markslang
    Member
    Posted 1 year ago #

    Just as an update, I updated JetPack to version 2.1.1, and my forms are still broken. This does not seem to be a stable plugin. I have deactivated so my forms will work again. Again, website is busacad.org. My forms are generated by Formidable Pro plugin, and it is called using the Raw html function before and after. The signature feature at the bottom of the Pre-Enrollment Form does not work properly with JetPack enabled. It did work fine with earlier versions of JetPack (several versions ago).

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