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Jetpack Contact Form Not Sending Emails, Along With Gravity Contact Form... (23 posts)

  1. thiagodc
    Member
    Posted 1 year ago #

    I'm not receiving emails off either of my contact forms, be it the Jetpack Contact Form or the Gravity Contact Form.

    I have a GoDaddy hosting account, and I'm using a WordPress site as my website.

    My MX records are up to date, and GoDaddy claim my nameservers and everything is else up to date.

    Is there any reason why these contact forms aren't working?

    Yes... I have set up my notifications with complete accuracy.

    Lifesavers appreciated!!!

  2. WPyogi
    Volunteer Moderator
    Posted 1 year ago #

    You can ask the JetPack folks here:

    http://wordpress.org/support/plugin/jetpack

  3. thiagodc
    Member
    Posted 1 year ago #

    Sometimes, don't you feel like slapping GoDaddy?

  4. thiagodc
    Member
    Posted 1 year ago #

    If something's not right with the world, let's blame GoDaddy...

  5. WPyogi
    Volunteer Moderator
    Posted 1 year ago #

    Totally - LOL! But then the question begs asking - why are you there :) ? (Sorry...)

  6. thiagodc
    Member
    Posted 1 year ago #

    don't hurt me more than i am already hurt... lol

  7. thiagodc
    Member
    Posted 1 year ago #

    Sent my message over to the Jetpack forum. Hopefully some sort of Stephen Hawking type computer wizard will get this problem solved. How this isn't working is mathematically beyond my comprehension.

  8. WPyogi
    Volunteer Moderator
    Posted 1 year ago #

    LOL - the JetPack team are magicians so far as I am concerned... they'll at least likely be able to tell you if GD is wrong :).

    beyond my comprehension

    mine too - ha ha!

    At least you are laughing (more or less) and not throwing a tantrum here (which generally doesn't work too well on either side)... Good luck!

  9. thiagodc
    Member
    Posted 1 year ago #

    deep down i feel like bursting into a psychotic rage. my laptop is about to experience the full force of gravity.

  10. thiagodc
    Member
    Posted 1 year ago #

    ...or gravity forms if i'm lucky

  11. Pioneer Valley Web Design
    Member
    Posted 1 year ago #

    Actually, Jetpack's form conflicts with several other form plugins...

  12. thiagodc
    Member
    Posted 1 year ago #

    well i better get rid of it then and focus on one problem rather than two. that will be a start, as it's not working anyway. one down, one to go.

  13. thiagodc
    Member
    Posted 1 year ago #

    after calling godaddy up for the upteenth time, they finally told me that I had a problem with my MX records. my hosting account was european but for some reason my MX records were american!

    now i'll have to wait (possibly 48 hours!) and see whether this change will make any difference.

    LORD HAVE MERCY.

  14. WPyogi
    Volunteer Moderator
    Posted 1 year ago #

    OMG - I'd say unbelievable, but it's unfortunately believable (sorry again...) - but at least they've now admitted something useful (hopefully). Still, you'd better cross your fingers, stand on your head, do rain dances... :).

  15. Pioneer Valley Web Design
    Member
    Posted 1 year ago #

  16. thiagodc
    Member
    Posted 1 year ago #

    my clients are in 'desperado' mode, begging me to get this site up online for the weekend. now i'm going to have to break the news, and tell them that they might need to hold on for another 48 hours.

    this is an 'edge of your seat' thriller and godaddy's the director

  17. thiagodc
    Member
    Posted 1 year ago #

    of this bad movie

  18. thiagodc
    Member
    Posted 1 year ago #

    or horrifying one, depending on your taste

  19. WPyogi
    Volunteer Moderator
    Posted 1 year ago #

    @Seacoast - ROFLMAO !! Sorry thiagodc - maybe you can talk your clients into moving hosts?

  20. Pioneer Valley Web Design
    Member
    Posted 1 year ago #

    :-) we aim to please...

  21. jtprattmedia
    Member
    Posted 1 year ago #

    MX records or not, try installing an SMTP plugin next time. It solves virtually every godaddy sending email issue. Even Gravity forms support will tell you that sending emails at godaddy (with WordPress) is spotty depending on server. We have deployed nearly identical sites in the same week for 2 different clients on godaddy (that belong to the same trade association) - one sends email, the other doesn't. Installing the SMTP plugin solves it every time.

  22. thiagodc
    Member
    Posted 1 year ago #

    ok, sounds great. how can i solve this issue using an SMTP plugin? What are the steps I have to take to get this problem fixed?

    what worked for you?

  23. jtprattmedia
    Member
    Posted 1 year ago #

    install this plugin:
    http://wordpress.org/plugins/configure-smtp/

    setup this as your godaddy SMTP server:
    relay.secureserver.net

    enter a valid email address and password on your godaddy account (preferably same domain as your website)

    send a test email - should solve your issues. Your chances of getting godaddy hosting to work with WordPress (or any CMS) are about 50/50. Use this plugin and you should have no issues sending at all - no more guessing what the issue is.

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