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[resolved] Jetpack Comments not posting (13 posts)

  1. Andy Fragen
    Member
    Posted 1 year ago #

    I'm using a child theme of TwentyTwelve and haven't changed comments.php.

    Jetpack comments are activated and the Jetpack form is displayed but comments aren't posted.

    URL: http://drmcmedstaff.org

    Any ideas?

    http://wordpress.org/extend/plugins/jetpack/

  2. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Do you use any Anti-Spam / Captcha / Security plugins that may conflict with Jetpack Comments?

    You can have a look at our list of known issues here:
    http://jetpack.me/troubleshooting/known-issues/

  3. Andy Fragen
    Member
    Posted 1 year ago #

    I use Askimet, Limit Login Attempts, and Stop Spammers Registration Plugin. I'm using nothing in the known issues.

    TIA

  4. Andy Fragen
    Member
    Posted 1 year ago #

    The site is set for only logged in users to comment.

  5. Andy Fragen
    Member
    Posted 1 year ago #

    That's the issue. I just unchecked 'Users must be registered and logged in to comment' and now it works. But I really want that checked. ;-)

  6. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Jetpack Comments should work, even if only registered users are allowed to comment.

    Could you try to switch to Twenty Eleven for a few minutes, and try to leave a comment again?

  7. Andy Fragen
    Member
    Posted 1 year ago #

    Switched to TwentyEleven. Comments don't work when only registered user checked and does work when not checked.

  8. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Could you try to deactivate any other plugins that may affect your site's commenting and log in system? By default, Twenty Twelve displays a link to allow you to log in to comment, as you can see on this screenshot:
    http://i.wpne.ws/MGU3

    Your posts, however, do not include this link, so I think that one of your plugins must be removing the ability to log in to comment:
    http://drmcmedstaff.org/2012/12/happy-holidays/

  9. Andy Fragen
    Member
    Posted 1 year ago #

    Jeremy, I've got a development site at http://drfragen.info. The only plugin active is Jetpack theme is TwentEleven. Still, with only registered user allowed to comment checked, Jetpack comment not working.

    If you want an admin login to this site let me know where to send it. Thanks for looking into this.

  10. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Could you send me that information via this contact form:
    http://en.support.wordpress.com/contact/?jetpack=needs-service

    If you mention the support thread URL in your email, I'll be able to follow up.

    Thank you!

  11. Andy Fragen
    Member
    Posted 1 year ago #

    Done.

  12. mydogischelsea
    Member
    Posted 1 year ago #

    I am having trouble with my comments as well. I installed JetPack the other day and now I'm hearing reports that people cannot comment. I tried it myself and got the same error. It says:

    We're sorry, but we could not fulfill your request for /wp-comments-post.php?for=jetpack on this server.

    You do not have permission to access this server. Data may not be posted from offsite forms.

    Your technical support key is: 1816-24ca-cd36-1abb

    You can use this key to fix this problem yourself.

    If you are unable to fix the problem yourself, please contact [me] and be sure to provide the technical support key shown above.

    Any ideas?

  13. mydogischelsea
    Member
    Posted 1 year ago #

    Found the solution in this forum thread: http://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-comments-not-working-1?replies=18#post-3749056

    The trouble was a spam-preventing Plugin I have called Bad Behavior.

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