WordPress.org

1. theonetruebix
   Member
   Posted 4 months ago #
   

   Had someone inform me this morning that they posted a comment to a post of mine overnight and it didn't appear. According to them, they'd signed in with their WordPress account, typed a comment, hit post, and... nothing. It's definitely not posted, not in moderation, and not in spam.

   I can reproduce the problem, and determined why, sort of. Upon hitting post, the Jetpack comments iframe refreshes to... a page that's a 404 error.

   It goes to

   http://furiousnads.com/wp-comments-post.php?for=jetpack

   which doesn't work, because it should be wordpress/wp-comments-post.php?for=jetpack

   If I disable Jetpack comments, native WordPress commenting functions fine. So, it's something about Jetpack comments being active.

   None of the other various threads about this problem -- which seems to crop up every few months? -- leads to a solution for me. I've no idea how long the problem has been around; the last comment I have on the site is from January 2, but I have no idea if anyone's tried to post one between then and today.

   http://wordpress.org/extend/plugins/jetpack/

2. theonetruebix
   Member
   Posted 4 months ago #
   

   FWIW, I just checked some logs and the incorrect wp-comments-post.php URL has been encountered since Sunday, January 6. So there's the timeframe. What changed on January 6 regarding Jetpack?

3. Christopher Finke
   Design Engineer at Automattic
   Plugin Author
   Posted 4 months ago #
   

   Thanks for the report; I was able to reproduce the problem on your blog as well. Would you mind posting a screenshot of the top portion of your Settings > General page? Specifically, the "WordPress Address (URL)" and "Site Address (URL)" settings. If you don't want to post a screenshot, you could paste the values for those two settings.

4. theonetruebix
   Member
   Posted 4 months ago #
   

   WordPress Address (URL) http://furiousnads.com/wordpress
   Site Address (URL) http://furiousnads.com

5. Christopher Finke
   Design Engineer at Automattic
   Plugin Author
   Posted 4 months ago #
   

   While I'm working on this, can you try disconnecting and reconnecting to WordPress.com from the Jetpack dashboard?

6. theonetruebix
   Member
   Posted 4 months ago #
   

   Just did that now. And now comments work.

7. Christopher Finke
   Design Engineer at Automattic
   Plugin Author
   Posted 4 months ago #
   

   That's great!

   Did you recently change the way your WordPress installation is set up? Or has it been in a wordpress/ subdirectory for a long time? For some reason, Jetpack had your WordPress URL as just "http://furiousnads.com" instead of "http://furiousnads.com/wordpress", so I'll need to figure out why that happened.

8. theonetruebix
   Member
   Posted 4 months ago #
   

   It's been /wordpress since this install in late December. And people had posted comments back on January 1 and January 2.

9. Christopher Finke
   Design Engineer at Automattic
   Plugin Author
   Posted 4 months ago #
   

   Ok; thanks for your help.

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