WordPress.org

Ready to get started?Download WordPress

Forums

Jetpack by WordPress.com
[resolved] Jetpack Carousel Not Working (9 posts)

  1. kirsten_amelia
    Member
    Posted 1 year ago #

    Hello, I have Jetpack Carousel active on my site: http://allisonwebberphotography.com, but I can't seem to get it to work consistently. When I set up a gallery, and preview it, the carousel comes up, but when I publish it, and click on a gallery item, it just opens the single image, or just shows loading bars. My galleries are listed under "portfolios", I would greatly appreciate any help that could be offered, as I have been struggling with this the last day. Thanks!!

    http://wordpress.org/extend/plugins/jetpack/

  2. Richard Archambault
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Hi there,

    Your theme appears to use the same gallery functionality that Jetpack uses, hence the conflict. At the moment, I don't see Carousel actually active on your site. You'll need to contact the theme author to ask them for help with deactivating the theme's gallery functionality if you want to get Carousel working properly. Let me know how that goes!

  3. kirsten_amelia
    Member
    Posted 1 year ago #

    Thanks for your response! I tried contacting the theme author, but he refused to give me any information, as he says he does provides not information of 3rd party plug-ins. The theme was listed as widgit friendly, which is why I bought it. Not sure what to do now...

  4. esmi
    Forum Moderator
    Posted 1 year ago #

    What happens if you use the default 2012 theme?

  5. kirsten_amelia
    Member
    Posted 1 year ago #

    Hello, thanks for responding! It is still not working. The images come up in a small slideshow, with controls, not the carousel.

  6. kirsten_amelia
    Member
    Posted 1 year ago #

    When I preview the pages, the carousel works, but not when they are published.

  7. Richard Archambault
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Hi Kirsten,

    So if you use the TwentyTwelve theme on your site, the Carousel still doesn't work? Have you tried turning off all your other plugins as well? One of them must be interfering, then. Did your theme come with a "must-install" plugin?

  8. kirsten_amelia
    Member
    Posted 1 year ago #

    Hello, I had a friend look at it, and she said she had to modify some core level coding, but I am not sure what those change were, but it is working great now though.

    Thank you for your responses!!

  9. kirsten_amelia
    Member
    Posted 1 year ago #

    Hello, I had a friend look at it, and she said she had to modify some core level coding, but I am not sure what those change were, but it is working great now though.

    Thank you for your responses!!

  10. Richard Archambault
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Hi! Well, editing Core is normally not a good thing to do, because the next time that there's a WordPress update, those changes will be overwritten. I'm curious to know what those changes were. Could you ask the friend to post here and let me know? Thanks!

Topic Closed

This topic has been closed to new replies.

About this Plugin

About this Topic

Tags

No tags yet.