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[resolved] Jetpack Carousel Exif data only seen in IE (7 posts)

  1. work2ride
    Member
    Posted 1 year ago #

    I don't think this bug is specific to WP 3.5 or JP 2.1.1 as I have seen it with older versions of both, but the Exif picture details from carousel photo gallery can not be seen in Chrome or Firefox browser; however they are visible in Internet Explorer browser.

    Example link - http://www.wegortw.com/16-days-without-a-shower/#jp-carousel-3162

    Exif data that is visible in IE:
    Aperture - f/10
    Camera - Canon EOS REBEL T2i
    Focal Length - 41mm
    Shutter Speed - 1/250s

    I think this has more to do with the browsers ability to scroll down in carousel mode than Jetpack itself.

    http://wordpress.org/extend/plugins/jetpack/

  2. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    I am able to see the Exif information in Chrome and Firefox, by scrolling down the page:

    Do you have problems scrolling down in Carousel mode in these 2 browsers?

  3. work2ride
    Member
    Posted 1 year ago #

    Ah why yes, but now I am thinking I am probably an idiot. It's likely has to do with my screen resolution on this small ultrabook (1366 x 768).

    Sure enough if I zoom out (Ctrl -) I can see everything. I am sorry to waste the time. Funny how even when zoomed out though I can touch neither of the two scroll bars without the picture slider going to the next one.

    Sorry would of tested another computer, but on the road for some time and my Android or wife's iOS didn't allow me to scroll down either.

  4. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Funny how even when zoomed out though I can touch neither of the two scroll bars without the picture slider going to the next one.

    I think I understand the issue now. I use my mouse Scroll button to scroll, so I hadn't realized that it could be difficult to actually scroll using the scrollbar on the right.

    I have let our developers know about this problem, and I will keep you posted as soon as we can address this issue.

  5. work2ride
    Member
    Posted 1 year ago #

    Should I mark the topic resolved or let it stay open since you have notified developers on this? I realize it's very low severity.

  6. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    No worries. I will mark the topic as resolved once we manage to find a solution to this problem!

  7. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    We have found a solution to solve the problem. We'll release a fix in the next version of Jetpack.

    Thanks again for the report!

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