WordPress.org

1. Theater Balcony
   Member
   Posted 4 months ago #
   

   Recently I updated Jetpack to its latest version 2.1.1. However today I noticed that my stats are not populating, it says ("We were unable to get your stats just now").

   Then I tried deactivate and activate the plugin. On activation, It prompted me to connect with wordpress.com. However on clicking connect to WordPress button I receive 404 error for the below url.
   /wp-admin/admin.php?page=jetpack&action=register&_wpnonce=e7a79d9929

   Since I have a premium theme i tried with basic theme , still not working.

   http://wordpress.org/extend/plugins/jetpack/

2. kyager
   Member
   Posted 4 months ago #
   

   I'm having the same issues.

3. Jeremy Herve
   Happiness Engineer
   Plugin Author
   Posted 4 months ago #
   

   If disconnecting / reconnecting to WordPress.com doesn't do the trick, could you both install the Jetpack Compatibility Plugin so we can see some additional information from your site?

   1) Download the plugin from http://plugins.svn.wordpress.org/jetpack/branches/jetpack-compatibility-test.zip
   2) Upload the plugin to your site via Dashboard -> Plugins -> Add New.
   3) Activate the plugin and go to Plugins -> Jetpack Compatibility Test.
   4) Click the "Select All" button.
   5) Send us the results of the test via this form:
   http://en.support.wordpress.com/contact/?jetpack=needs-service

   Thanks!

4. kyager
   Member
   Posted 4 months ago #
   

   Submitted, thank you for the prompt response.

   Something also to add: I've been able to access the stats from wordpress.com in the mean time.

5. Theater Balcony
   Member
   Posted 4 months ago #
   

   Thanks for your advice. Submitted the results.

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