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Jetpack and subscriptions (24 posts)

  1. The Redneck Princess
    Member
    Posted 2 years ago #

    I just started using the new subscription box on my site, I was using feedburner before. The WP plugin says 'There was an error when subscribing, please try again.'

    I have not turned feedburner off, because I have subscribers with that, that I don't want it to effect, I have taken the widget off while the jetpack one was up.

    Are the two not going to work together, or does one have anything to do with the other?

    My site is http://theredneckprincess.net. For the time being I will put the feedburner widget back on. :( Thanks for your help.

  2. RogerLewin2011
    Member
    Posted 2 years ago #

    I've got exactly the same problem. We previously used "Comments Reloaded", but its deactivated now and was prior to activating the new jetpack feature.

    Our site is http://www.teilzeithelden.de

  3. what apps
    Member
    Posted 2 years ago #

    Same problem here.
    My site is http://whatapps.org

  4. RogerLewin2011
    Member
    Posted 2 years ago #

    Noticed another strange behaviour. After entering an emailadress in the widget and clicking the button, the aforementioned error message appears. What happens additionaly is that my browser takes me to an other article, not the index page or the article i viewed when entering the adress....

    We deactivated the plugin feature for the time being.

    The list of plugins we are using right now (for debugging purposes):

    Akismet
    All in one Favicon
    All in One SEO Pack
    AntiVirus
    Attachments
    Better Delete Revision
    Broken Link Checker
    BWP Google XML Sitemaps
    Category Order
    CodeStyling Localization
    Collapsing Archives
    Contextual Related Posts
    Facebook Comments Importer
    Jetpack von WordPress.com
    My Link Order
    NextGEN Gallery
    Secure WordPress
    Star Rating for Reviews
    Subscribe to Comments Reloaded
    TinyMCE Advanced
    Under Construction
    W3 Total Cache
    Web Ninja Google Analytics
    WP-DBManager
    WP-PageNavi
    WP-Sticky
    wp-Typography
    WP Permalauts

  5. shadiemon
    Member
    Posted 2 years ago #

    Same thing on two different sites I run. Hoping for a fix soon.

    one of them is a brand new site, brand new install, hosted on my own server.
    The only plugin live at this point is the JetPack plugin.

  6. ebharding
    Member
    Posted 2 years ago #

    same thing on 3 different sites. 3 very different sites, different themes, plugins and complexity.

    http://www.westsac.com
    http://www.ebharding.com/blog
    http://kolbyshenir.com

  7. netbros
    Member
    Posted 2 years ago #

    Same problem here: http://internetbrothers.org/

  8. jamesvandyke
    Member
    Posted 2 years ago #

    I'm having the same issue on one of my sites. I'm using the TwentyEleven theme and very basic plugins.

  9. Tim Moore
    Moderator
    Posted 2 years ago #

    Hi folks,

    Thanks for the bug report. We're currently taking a look at the problem and will let you know as soon as we have a solution.

    Thanks,

    Tim

  10. The Redneck Princess
    Member
    Posted 2 years ago #

    Thanks Tim :)

  11. Michael Adams (mdawaffe)
    Member
    Posted 2 years ago #

    A bad bug on our Jetpack servers. I apologize.

    We believe the issue has been fixed.

  12. shadiemon
    Member
    Posted 2 years ago #

    Appears to be working on all of my sites now
    Thanks for the quick fix!

  13. frankracetteconsulting
    Member
    Posted 2 years ago #

    I just installed the jetpack but cant acces its features. it does not update in settings why?

  14. frankracetteconsulting
    Member
    Posted 2 years ago #

    I dont know f it helps if i put my site http://www.frankracetteconsulting.com i tried to include it in previous post hope this work.

  15. RogerLewin2011
    Member
    Posted 2 years ago #

    Thanks a lot - one last question: How do i tell jetpack to send its subscription mails in german?

  16. jankowalski
    Member
    Posted 2 years ago #

    still the same problem
    There was an error when subscribing, please try again.

  17. Jauhari
    Member
    Posted 2 years ago #

    We still have a problem too.. any solution about it?

  18. jankowalski
    Member
    Posted 2 years ago #

    yes, you just have to turn it off, no other solution...

  19. Tim Moore
    Moderator
    Posted 2 years ago #

    If you could list the following, it would be very helpful:

    - What is the exact problem you are running into?
    - What browser are you using when the problem occurs?
    - What other plugins are you using?
    - What versions of Jetpack and WordPress are you using?

  20. hanny.juez
    Member
    Posted 2 years ago #

    Hello friends!!!
    I have a problem. When somebody subscribe in my web (sathyasai.org.ec), it suppose to send an email confirmation. But didnĀ“t happens.

    I guess because this guys tried more than one time to do it. But, the question is: "there is any solution for those who have tried to subscribe more than one time", because they are not receiving the email confirmation.

    Thank you...

  21. Tim Moore
    Moderator
    Posted 2 years ago #

    @hanny.juez: it looks like you have not connected Jetpack to WordPress.com (there should be a notice about this when you activate the plugin). Some Jetpack features, like Subscriptions, will not work without this connection.

  22. hanny.juez
    Member
    Posted 2 years ago #

    Hi Tim!!! Very happy to receive you support.

    The Jetpack-Subscription is already working since 2 months ago.

    I guess many people tried to subscribe more that once with the same email. So, this plugin only send one email confirmation (Follow) per email adress.

    Also, they can not find the email confirmation (Follow) neither in the inbox nor in the spam.

    So, how we can help them?

  23. apostaganha
    Member
    Posted 2 years ago #

    i started to have this problem since last month, can someone help?

  24. calisuri
    Member
    Posted 1 year ago #

    Hi Tim - Answers to your questions below:

    - What is the exact problem you are running into?

    My site is theonering.net btw

    None of our posts are being sent to our subscriber list. When someone goes to subscribe via the widget they get the message 'There was an error when subscribing, please try again.'

    - What browser are you using when the problem occurs?

    I am using Safari - however I have reports from our users from ALL browsers.

    - What other plugins are you using?

    Add image_src Meta Tag
    Admin Customization
    Akismet
    All in One SEO Pack
    Breadcrumb NavXT
    Capability Manager
    Category Posts Widget
    Cookies for Comments
    Custom Post Templates
    Disqus Comment System
    Duplicate Post
    Editor Extender
    Executable PHP widget
    Google +1 Button
    Google Analyticator
    Google Calendar Events
    Google News Sitemap
    Google XML Sitemaps
    Hotfix
    Select Jetpack by WordPress.com
    Limit Login Attempts
    List More Custom Field Names
    Pages+
    PJW Query Child Of
    Quote Rotator
    Ranged Popular Posts Widget
    Slickr Flickr
    Stout Google Calendar
    Subpages Extended
    TentBlogger Show All Categories
    Widgets on Pages
    WP -> GF (production)
    WP-PageNavi
    WP-Paginate
    WP Hide Post
    WP Status Notifier
    WP Super Cache
    Yet Another Related Posts Plugin

    - What versions of Jetpack and WordPress are you using?

    The most recent of both

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