Jetpack (along with stats, etc) disappeared and I can't reinstall

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  • Mark (podz)

    (@podz)

    10 years ago

    Destination folder already exists. /home2/packing6/public_html/wp-content/plugins/jetpack/

    Plugin install failed.

    The error happens because WordPress does not have the required permissions to delete then recreate the Jetpack folder.

    Quick fix: use an ftp client on your webhost control panel to delete the complete jetpack folder in /wp-content/plugins

    Better fix: contact your webhost’s Support and ask them to set the correct permissions on /wp-content so that WordPress can install / update and delete any themes or plugins you use.

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