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[resolved] Jetpack (9 posts)

  1. Peter Simmons
    Member
    Posted 1 year ago #

    I tried to run through getting Jetpack working and I get the same error message every time I try to connect to the WordPress site.

    @Your Jetpack has a glitch. Something went wrong that’s never supposed to happen. Guess you’re just lucky: xml_rpc-32700
    Try connecting again.

    Error Details: The Jetpack server could not communicate with your site's XML-RPC URL.'

    What should I do? This happens every time I try.

  2. Peter Simmons
    Member
    Posted 1 year ago #

    I should add that if I go to the XML-RPC URL page it displays just as the message says it should.

  3. Tim
    Jetpack Team Lead
    Posted 1 year ago #

    What is your URL? If you'd prefer to keep it private, please send us a ticket here.

  4. Peter Simmons
    Member
    Posted 1 year ago #

    It's http://www.edinburghinnwells.co.uk

    cheers Tim

    Peter

  5. Tim
    Jetpack Team Lead
    Posted 1 year ago #

    If you look at http://www.edinburghinnwells.co.uk/xmlrpc.php, there is extra data being added. This could be your theme or a plugin. Try switching to Twenty Eleven and deactivating other plugins until the extra data goes away.

  6. Peter Simmons
    Member
    Posted 1 year ago #

    I have no idea what you mean. I'm using Twenty Eleven already, extra data being added? I don't understand. I'm still trying to build the site, but things keep happening and there's never any clue as to why.
    Now I've lost the Home button to take users back to the landing page and don't know how to reinstate it.

  7. Peter Simmons
    Member
    Posted 1 year ago #

    Well I ignored all including my inability to understand anything, not being a coder ... deactivated all other plugins and tried again and it activated faultlessly!

    Perhaps a warning in bold to deactivate all plugins before activating Jetpack would be a good bit of advice.

  8. Tim
    Jetpack Team Lead
    Posted 1 year ago #

    Sorry; I'm referring to the extra line breaks that appear before the "XML-RPC server accepts POST requests only." on http://www.edinburghinnwells.co.uk/xmlrpc.php

    These extra line breaks are usually caused by a plugin or theme issue.

  9. Peter Simmons
    Member
    Posted 1 year ago #

    I could use help still in solving the landing page problem. I had created the same page twice after feeling my way installing the theme, and just deleted one of them, at which point the label/link on the navbar disappeared [it said Home] and now I can't get it back. Since the page that appeared [the undeleted one] was nested inside a category [don't ask, I was stumbling around, crazy] and since it didn't cause the Home button to appear, I just deleted that too as it didn't need to be in there. So now I get an error message it can't be found. But how to recreate it and make it the landing page so that the menu item Home reappears??????

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