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[resolved] Jet Pack and WP Stats (8 posts)

  1. KatyDigg
    Member
    Posted 3 years ago #

    I had the error message...wordpress.com stats xxxxx suddenly not "authorized"

    This is with regard to a blog that has been running okay for well over a year now.

    (1) Looked at the wordpress.com blog account.

    (2) Read wordpress.org forum for information.

    (3) De-activated WP Stats on my wordpress.org self-hosted blog.

    (4) Installed Jet Pack on my wordpress.org self-hosted blog.

    (5) Successful install...love the new Stats - graph is brilliant.

    Question: What do I do with my old WP Stats de-activated plug-in?

  2. See this thread: http://wordpress.org/support/topic/your-wordpresscom-account-is-not-authorized-to-view-the-stats-of-this-blog?replies=159

    Question: What do I do with my old WP Stats de-activated plug-in?

    Remove it?

  3. KatyDigg
    Member
    Posted 3 years ago #

    Thank you, Zoonini

    I did try to remove it, an error message displayed.

    Question: What will happen to my 15 months stats history if I remove it.

  4. What error message? Did you try removing it via FTP?

    No idea about your stats - maybe someone else has an answer. I didn't read through the other thread but maybe someone there can help or it's already been mentioned.

    EDIT - I see you've already posted over there. Hope someone can give you a hand.

  5. KatyDigg
    Member
    Posted 3 years ago #

    Thanks again, Zoonini,

    I guessed that the error may have been with regard to WP Super Cache plug-in ... and it was!

    (1) Deleted WP Super Cache plug-in (had intended to do so in any case).

    (2) De-activated Jetpack plugin

    (3) Deleted WP Stats plugin

    (4) Re-activated Jetpack plugin

    Hey presto! Stats history is all intact......Jetpack okay.

    PS. I tried this on a smaller site first as I was concerned re: stats history...which remained intact.

    Thanks again for taking the time to reply, much appreciated.

  6. Excellent - thanks for coming back to explain the culprit, this will likely help someone else in the future.

  7. millsja
    Member
    Posted 2 years ago #

    How do you deactivate stats?
    How do you activate JetPack?

    I am a newbie.
    I uploaded the files via drag and drop from the unzipped JetPack folder to my blog folder, but can't figure out how to activate JetPack on WordPress.

    Can you help?

  8. woodysucks
    Member
    Posted 2 years ago #

    @millsja: you need to install the plugin via the plugin interface or upload the folder via FTP to /wp-content/plugins/

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