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ITRO Popup Plugin
[resolved] ITRO WP plugin does not work (7 posts)

  1. cvcasalena
    Member
    Posted 1 year ago #

    We have tried every permutation possible and cannot get the plugin to work Do you have better documentation? The popup does not show - we have set the theme to static - home page - shown where the popup is to be displayed - added images - tried text - nothing works. How did you get 5 start rating for this plugin - no contact details? Please can you help?

    http://wordpress.org/extend/plugins/itro-popup/

  2. ITRO Team
    Member
    Plugin Author

    Posted 1 year ago #

    Hello, we get five star because for most of people it works right and we give FREE support for FREE software.
    Preview page works? Which are your plugins and theme?
    Thank you

  3. ITRO Team
    Member
    Plugin Author

    Posted 1 year ago #

    We have released a new version, please check if now work right.

    With no replies this post will be automatically maked as resolved in 24 hours

  4. cvcasalena
    Member
    Posted 1 year ago #

    thanks for getting to me quickly & appreciate your support - I'll download and check it out now

  5. cvcasalena
    Member
    Posted 1 year ago #

    ok tried it and got a bit further - it actually showed on the page - but it broke up my theme completely so I cannot use it - pity, because if it worked there would be a lot of good use for it

  6. ITRO Team
    Member
    Plugin Author

    Posted 1 year ago #

    please send us via email screenshot of your settings page, broken page, your site link, wp version, list of installed theme and plugins. Thank you. mail: support.itro@live.com

  7. ITRO Team
    Member
    Plugin Author

    Posted 1 year ago #

    Please do not start support thread if you don't really want support.
    Useless thread marked as resolved due inactivity.

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