• The plugin is not accepting the user credentials as mentioned in a different thread that the developer closed for some reason, with no solution.

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  • Plugin Author smackcoders

    (@smackcoders)

    The thread was not closed by us. So we created a sticky post asking users to upgrade to latest version. Please check the forum.

    Plugin Author smackcoders

    (@smackcoders)

    Hope you have not checked the new thread.

    Test credentials wrong error – This is because of saop api issue in your sugar instance. You refer this link – http://my.sourcecreativity.com/knowledgebase.php?action=displayarticle&id=2

    For all other possibilities you need to check with your administrator the PHP log.

    -If you received an empty response from your SugarCRM installation (instead of XML response), so, we think that there is something wrong in your SugarCRM installation or configuration. Please note that the proper functioning of our extension depends on the SugarCRM response, installation and configuration.

    Unfortunately, we do not provide the support for SugarCRM. Please see with your administrator or web hoster to fix this issue.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘It does not work’ is closed to new replies.