issues and live traffic not displayed

  • Resolved ikookmaar

    (@ikookmaar)


    10 years, 1 month ago

    Hi,

    My Wordfence scans seem to work well and send me e-mails that there are some issues. However, no issues are beïng displayed in the new issues or the ignored issues pane at all, so I can not futher view or investigate them.
    Also no Live Traffic is shown in their respective panes. They all just display the message: “no events to report yet”, although I do recieve an e-mail alert when I log in as an administrator.

    The scan report ends with:
    [Mar 13 08:16:42] Scan Complete. Scanned 7002 files, 24 plugins, 3 themes, 297 pages, 42 comments and 34389 records in 205 seconds.
    [Mar 13 08:16:42] Wordfence used 28.17MB of memory for scan. Server peak memory usage was: 130.09MB.

    The new issues and ignored issues panes only show the default messages:
    New Issues
    The list below shows new problems or warnings that Wordfence found with your site. If you have fixed all the issues below, you can click here to mark all new issues as fixed. You can also ignore all new issues which will exclude all issues listed below from future scans.

    Ignored Issues
    The list below shows issues that you know about and have chosen to ignore. You can click here to clear all ignored issues which will cause all issues below to be re-scanned by Wordfence in the next scan.

    How can I get the issues and the live traffic to show up?

    thanks,

    Peter

    https://wordpress.org/plugins/wordfence/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Wordfence Security

    (@mmaunder)

    10 years, 1 month ago

    Check for javascript errors in your web browser error console.

    Regards,

    Mark.

    Thread Starter ikookmaar

    (@ikookmaar)

    10 years, 1 month ago

    Thanks, your suggestion helped me to solve the problem:

    The Java Console showed (among other info):
    admin.php?page=Wordfence:27
    Failed to load resource: the server responded with a status of 404 (Not Found) http://MYDOMAIN.NL/SUBDIR/wp-content/plugins/wordfence/js/jquery.tmpl.min.js?ver=4.0.3
    Uncaught TypeError: Object [object Object] has no method ‘tmpl’ admin.js?ver=4.0.3:46

    I have Wordfence running on some other sites. They didn’t have this problem, whe opened within in the same (Chrome or any other) browser.
    I found that the file jquery.tmpl.min.js was actually missing in this case. No idea why.
    I copied it there from one of the other sites. That fixed it.

    QuickSolutions

    (@quicksolutions)

    10 years ago

    I too have this problem. Only in one or two sites of mine, “no events to report yet” is displayed, while in other sites, the details are displayed properly.

    How do I check for the javascript errors in firefox, and if found, how do I remedy them? A detailed solution would be much appreciated.

    Will a complete uninstallation and reinstallation be useful in this case?

    Thanks!

    QuickSolutions

    (@quicksolutions)

    10 years ago

    Anybody has some suggestions? Should I open a new thread for this? Thanks!

    Thread Starter ikookmaar

    (@ikookmaar)

    10 years ago

    To debug the errors you should visit the failing site / pages /tabs while having your JAva Console extension loaded and opened in Firefox

    I don’t use Firefox here, but did you try Googling for “check for the javascript errors in firefox” to find out how to do that?

    QuickSolutions

    (@quicksolutions)

    10 years ago

    Thank You, ikookmaar, for your suggestion, even though you don’t use firefox.

    However, since I couldn’t get an answer here for some time, I have opened a new thread at http://wordpress.org/support/topic/no-events-to-report-yet-message and the plugin author has responded to it.

    Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
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